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Urgent Hiring - Incident Manager-REMOTE at Remote, Remote, USA
Email: [email protected]
From:
Shanu,
Parmesoft
[email protected]
Reply to: [email protected]

Hi,

This is Shanu Francis from Parmesoft. We have an immediate opening for Incident Manager-REMOTE with my client. So, Please have a look on the Job Description below and reply me back if you are interested.

Title: Incident Manager-REMOTE

Location: REMOTE

Duration: Long term contract

Job description:

Overseeing the handing of incidents which is done by our application teams.
Managing incident response and resolution times and their associated SLAs.
Work to minimize the number of aging tickets in the backlog.
Work closely with internal and client leadership to report incident metrics.
Create and oversee action plans for continuously improving our handling of incidents.

Thanks& Regards

Shanu Francis

_____________________

Parmesoft Inc.

2626 Cole Ave,Ste:300

Dallas, TX. 75204

Phone:469-591-7441

Fax: 972-402-5580

Email:[email protected]
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Thu Oct 13 01:37:00 UTC 2022

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