| Desktop Support at East Greenbush,New York at York, New York, USA |
| Email: [email protected] |
| From: Ashok Reddy, Sligo Software Solutions, Inc. [email protected] Reply to: [email protected] Hi, Greetings from Sligo Software Solutions, Inc. !! SLIGO is a Software Development & IT Consulting company. We have around 100+ IT associates working with our esteemed clients across several domains such as IT, Banking, Healthcare, and Government. We have a urgent requirement for Desktop Support position with our client. Role: Desktop Support Location: East Greenbush, New York Duration: 24 Months Client: NY State Client Job ID#: HBITS-04-12602 Description This is a handson technical assignment working for the New York State Police onsite. Responsibilities include but are not limited to support for desktop, laptop and peripheral hardware, COTS and agency specific software, and network connectivity. The individual selected for this position will carry out all IT support efforts. This position will serve as a liaison between the end-user and the technology team(s). The candidate will provide service under all of the units policies, guidelines and operational procedures. Duties Assist end-user customers and resolve users technical problems Ghost PCs when necessary Manage user accounts Maintain inventory Perform hardware repairs on PCs and laptops Assist with minor phone changes or moves Research new technology as requested Set up and take down conference room technologies for vendors, presentations, training classes, etc. Work with Non-SP personnel to set up and maintain connections to their agencies Produce resource material as needed (ie. CDs/DVDs) Support multifunction and IP printers by troubleshooting connectivity issues, ordering supplies and placing repair orders Coordinate with Technology Customer Services Unit for: Ordering new equipment Disposing of old equipment Equipment repairs Mandatory Requirements Experience (5+ Years) Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer. Requirements This is an 100% Onsite 36 months experience working with end-user clients to troubleshoot both software and hardware issues 24 months experience supporting Microsoft Windows 7 or higher desktop operating systems 24 months experience working with Microsoft Office Suite (2003, 2010, 2013 and 2016) including but not limited to MS Access, Excel, Powerpoint, Project, Word and Visio 12 months experience supporting and troubleshooting Citrix, Active Directory and Networking in a desktop environment 12 months experience working in a Help desk environment 12 months of experience creating or updating system support documentation A+ certification Ashok Reddy Akkala Sligo Software Solutions, Inc. NYS and NYC MBE Certified Company Email:[email protected] Office : 518 908 0002 Ext 113 www.sligosoft.com LinkedIn:https://www.linkedin.com/in/ashok-reddy-a88b471b7/ Keywords: information technology microsoft Idaho New York |
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| Tue Feb 28 15:33:00 UTC 2023 |