| system engineer at Remote, Remote, USA |
| Email: [email protected] |
| From: Ajay, 3ktechnologies [email protected] Reply to: [email protected] Hi ALL, Job Title: Systems Engineer Location: Vinings/Smyrna area Paces Ferry Rd (Hybrid) Duration: 12 Months Description: DUTIES AND RESPONSIBILITIES: Responsible for the creation of software images for endpoints such as point of sales, servers, tablets, including testing and distribution. Provide advanced technical Knowledge of group policies and scripting. Plan, implement, manage, verify, and trouble-shoot endpoints and peripherals including but not limited to Windows, Android/iPhone, and Certificates. Develop and maintain automated installation processes for endpointsusing deployment tools to provide consistent and predictable service. Deploys packaged software on ad-hoc or rollout basis using enterprise endpoint management tools Uses Software Distribution and Patch Management Tools to ensure critical product and security patches are deployed to all endpoint devices. Conducts packaging quality assurance and end user acceptance testing. Ensures all software is packaged and tested with existing endpoint image prior to deployment. Ensures no disruption to the business during maintenance window. Investigate business processes and translate business functions into technical specifications, build templates for team to support automation including but not limited to point of sales and servers, peripherals, endpoint security, and software applications running on endpoints. Build, configure and maintain endpoints, peripherals incompliance with organization policies, standards supporting reliable, secure, highly available applications. Create and maintain accurate repository of endpoint and peripheral IT Asset inventory, documentation and diagrams depicting the integrity of designs, implementations. Manage software/firmware releases for endpoints and peripherals for reliability, security, and availability Perform account administration tasks for assigned technology Create, implement, and overseeing policies and procedures used by team to ensure consistent endpoint and peripheral provisioning, uptime, regulatory compliance, and data protection. Perform and administer data management tasks such as imaging, backup, archive, recovery, and integrity verification. Perform endpoint efficiency optimization such as applying patches, upgrades, performance monitoring, and system audit tasks. Leadership in the automation of operations tasks related to endpoints and peripherals. Review, create build templates, change scripts, executable design documentation, reports for team to use for endpoint and peripheral migrations. Define KPIs on monitoring systems health status and create preventative measures and processes. Collect data via scripting and perform in depth analysis to evaluate business impacts and prioritize problem resolutions. Manage preventive maintenance and keep systems up-to-date on application level and operating systems through change requests, projects and release and deployment processes Lead the team to identify trends, root cause and come up with solutions to resolve problems in a logical, creative, and structured manner Ability to understand complex business challenges, translate information to technical requirement and deliver solutions to meet business needs Ensure systems continue to function normally after deployment by performing a series of validation Define disaster recovery process. Work with all internal technical teams, business units and external stakeholders like 3rd parties Perform testing for all fixes and enhancements, and work with the vendors, internal IT and external IT teams to apply changes into the production environment. Understanding POS interfaces with central systems, payment middleware, gateway, processor, and acquirer. Investigating equipment failures and difficulties to diagnose faulty operations to make recommendations Create models or diagrams to illustrate the possible solutions and document every aspect of an application or a system as a reference for future maintenance and upgrades. Create gold image, build prototypes for pilot, create staging and configuration processes Participate in projects and enhancements that involve changes to applications which would include determination of user requirements, testing of changes, preparation of operational procedures. Driving new technologies and innovative solutions that will help grow business. Investigating equipment failures and difficulties to diagnose faulty operations to make recommendations Responsible for working on projects that apply new or existing technologies and solutions to meet business needs. Works with the IT and business management teams to define overall technical direction. Partners with the business to determine system needs, influencing and guiding the change process from concept to implementation. POSITION QUALIFICATIONS: Industry recognized certifications such as Microsoft Certified Solutions Associate (MCSA, MCSE) certification or equivalent skills. Minimum 5 years point of sales infrastructure engineering experience with Microsoft Windows Operating Systems and/or Droid Systems. Experience in a professional endpoint and peripheral support role managing Microsoft Windows, Certificates, and system administration concepts including disk and network administration, Virtualization, VMware, application packaging for .exe and .msi files, Windows Installer technologies. Minimum 5 yearsexperience working withapplication packaging, scriptinganddeployment of software. Strong background in building, testing, updating, and deploying Windows and/ Droid operating systems in a 24x7 professional, business environment using Kaseya and Intune. Advanced understanding of application packaging, software distribution and patch management. Proven experience with building strategies and processes for endpoints. Good written and verbal communication skills required. Networking: knowledge of Ethernet, IP, configuring TCP/IP settings for endpoints and peripherals, basic network troubleshooting Knowledge of supporting Microsoft tools such as DNS, networking, and storage. Broad and strong knowledge of Store Systems hardware and software including POS, peripherals, Pinpad, media player, digital signage, PC and network printer, etc. Experience in creating gold image, ghosting, scripting, group policy, staging and configuration processes. Experience with Microsoft SQL Server and scripting e.g., Python Scripting, PowerShell Scripting, etc. Able to deal with ambiguity can function without having the total picture. Knowledge of retail and hospitality industry best practices with prior experience in Store Operations business processes and systems. Ability to work with various levels of store staff/management. Multitasking skills, able to prioritize, and juggle various projects and tasks concurrently. Excellent verbal and written communications skills working with all levels of the organization and with external vendors Able to work independently and in a team environment Align the businesss goals, needs and objectives to the solutions Communicate issues and status in a clear, timely manner Support the business process by acting as an expert of the company's services and products, including usage, architecture, functionality, and deployment Strong technical experience in testing, design, and support Good problem-solving, as well as written, verbal, and interpersonal communication skills Having a can-do attitude Thanks AJAY Technical Recruiter 3K Technologies, LLC www.3ktechnologies.com [email protected] Keywords: active directory information technology |
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| Tue Feb 28 17:32:00 UTC 2023 |