| urgent new requirement for Workday (HCM) - Compensation Remote Until Covid) 12 months at Remote, Remote, USA |
| Email: [email protected] |
| From: rajesh, Infoways [email protected] Reply to: [email protected] Hi , Hope you are doing great. We have an urgent requirement for the below position with our IT Client /HCL TECH Kindly reply back to this email or call me to discuss further.(609-858-0846) Client-HCL TECH/Agilent Poistion : Workday (HCM) - Compensation Location remote, PST timing zone. duration : 12 months JD : Mandatory Skills :Workday (HCM) - Compensation Support and monitoring End to end resolution on level 2 support issues. Take lead and work with other partner IT teams to ensure End to end issue resolution with continuous updates. Provide configuration push to all environments including production. Housekeeping Provide enhancement and maintenance of support tools and scripts Support Applications site based on SLA Identify and resolve issues Monitor support queues Report weekly, monthly, quarterly, or as requested on its performance. Reports shall indicate and summarize any significant metric changes trends or delays to milestone target dates, Metrics pertaining to the support queue Problem isolation and provide deep support. Escalation Management (end-to-end) Problem Management and Root Cause Analysis Work with L3 or Product vendors to ensure all product related issues are addressed within agreed SLA's Communications Management Compliance and Audit Knowledge Management Innovation and Process Improvement Administration Workday is responsible to install/upgrade/patch to Products and Managing the timeline, coordination and communication infrastructure Schedule outages for planned maintenance and development. Includes managing the timeline, coordination and communication for both hardware and software components of the effected environment Security reports review Certificate renewals & Maintenance Best Regards Rajesh Info Ways Phone#: 609-858-0846 Email: [email protected] Visit us at: www.info-ways.com it us at: www.info-ways.com Keywords: information technology |
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| Tue Mar 14 13:55:00 UTC 2023 |