| Salesforce Senior Business and Technical Specialist at Raleigh, North Carolina, USA |
| Email: [email protected] |
| From: dheeraj, webgeosolutions [email protected] Reply to: [email protected] Greetings from Web Geo Solutions, LLC. We have an exciting new job opportunity with our direct client, matching your skills. Please review the job description and respond with all the requested details if you are interested. Job Details JOB ID: DHHS Salesforce Senior Business and Technical Specialist (703975) Client: NC - Last day to apply: 3/17 Initial Term: 12 Months+ Tentative start date: ASAP Interview mode : Webcam/In-Person Work location: Raleigh, NC Job Description: The North Carolina Department of Health and Human Services requires the services of a senior business and technical specialist to support business case analysis, process reengineering, requirement gathering activities and assist with Tier-3 support for the COVID vaccine project(CVMS). The CVMS solution is developed based on Salesforce platform and using agile methodology. Responsibilities include: Build Business, stakeholder, solution, and transition requirements Prepare and maintain documentation and artifacts including analysis, reports, and user documentation in accordance with PMO PM and BA methodology Works with Project Managers, Portfolio Managers, developers, and end users to ensure application designs meet business requirements Provide business analysis deliverables as input to the procurement documents and assist in writing the procurement documentation as required Perform functional, integration testing UAT support, including developing test scenarios and cases Support required system go-live activities Creating User stories and acceptance criteria and authors other Agile documents and deliverables Triage and resolve assigned tickets in timely manner with high quality, which may require engaging directly with providers and recipients Develop and expand Salesforce skills to enable resolution of tickets across wide range of issues Use ServiceNow to manage assigned tickets through resolution, including documenting steps taken during resolution and assigning tickets to other teams as needed for triaging and resolution Escalate potential CVMS defects or enhancements to Tier-3 Support Lead KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES: Demonstrated experience participating in the documentation of functional requirements and technical specifications for existing and new applications Strong writing and communication skills and can build relationships with both their team members and clients Results-oriented individual with a very strong work ethic and must be able to demonstrate excellent negotiation, communication and problem-solving skills Ability to work with customers as a member of cross-divisional work groups and maintain positive and productive relationships with customers, peers, and superiors Ability to act independently with sound business judgment and thrive in environment with diverse communication styles Ability to prepare and present oral and written documents clearly and concisely Exhibit comprehensive knowledge of the work requirements demonstrated by an in-depth understanding and use of advanced principles, theories and practices associated with Business Analysis and PMI PMBOK Guide and Standards Experience working with customers to advise on strategies, alternatives and the implications of specific application customization and interface designs Possess a high-level understanding in the areas of application programming, database and system design Ability to manage complex assignments with multiple work streams and aggressive (and sometimes competing) timelines Understanding of Software Development Lifecycle (SDLC) concepts and process Knowledge of and experience with IT Service Management best practices and principles Experience with Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project Must have experience as a business analyst on a Salesforce implementation project Must have proficiency in agile, scrum, and kanban software tools Extensive understanding of SharePoint end user experience, sites, libraries, lists and groups Salesforce certifications and Experience using ServiceNow preferred If you are interested, please reply with below details for further evaluation Please send all the requested below information for consideration Contact details (and employer details if C2C) Your full legal name (Must match with state issued ID or passport) Phone number Personal email id (this same id should be used to send E-RTR after submission) Desired hourly rate (above max advertised rate is not considered): W2: $ C2C: $ Work Status (H1B, EAD, GC, US Citizen), please attach a copy of work authorization: If H1B, who holds the visa (contact details, please include name, phone number and email) If selected, how soon would you be available to start Have you ever worked for this client If so, please provide team name, project name, reason for leaving and when the engagement ended. Upon selected, employment is subjected to 7-year national criminal background check. Will you be able to attend In-Person interview (Yes or No) Your current address Are you available to be on-site at clients location for the duration of the project Note: Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked (regular and overtime hours) by the engaged resource. Do you accept this requirement Upon selection, candidate must be able to provide three (3) references from prior engagements before a final decision is made. Do you accept this requirement LinkedIn profile URL Skill Matrix DHHS Salesforce Senior Business and Technical Specialist (703975) Skill Required / Desired Amount in years Your actual Experience in years (Please fill all of them) Extensive knowledge of business system analysis techniques and testing methodologies Required 7 Demonstrated experience in gathering business requirements and development of business rules and process flow Required 7 Proven experience with business process design, definition and/or re-design. Required 7 Experience with Business Analysis methodologies and problem solving Required 7 Ability to utilize Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) Microsoft Project Required 7 Excellent communication skills (both verbal and written) Required 7 Experience in development of procurement related documents including RFP and evaluation criteria. Desired 5 Demonstrable analytical skills and an attention to detail. Required 7 Experience working for State government Required 7 Healthcare related experience Required 5 Demonstrated experience with both waterfall and agile projects Required 7 Experience with Jira or other tools Required 5 Experience with Salesforce deployments with multiple clients Required 3 Your resume in MS Word format, copy of any relevant certifications & copy of work authorization (H1B/GC/EAD). Please check the other positions that are currently open with several NC State agencies http://www.indeed.com/cmp/Web-Geo-Solutions,-LLC/jobs Keywords: business analyst information technology golang green card wtwo microsoft Idaho North Carolina |
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| Tue Mar 14 16:57:00 UTC 2023 |