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Interviews Running--NEED--CyberArk Sr Build and Support--Ops Lead :: Close to Edison, NJ --Day 1 Onsite at Edison, Ohio, USA
Email: [email protected]
From:

Ravinder,

CygnusPro Software Solutions Pvt. Ltd

[email protected]

Reply to:   [email protected]

Greetings for the day.

We have a position for
Release Manager
Please have a look at the complete job description below and let me know if you have anyone interested.

Position: CyberArk Sr. Build and Support / Ops Lead 

Locations:

Close to Edison, NJ
(Day 1 Onsite)

Duration: 12+ Months

Job description:

Following will be CyberArk Sr. Lead responsibilities:

Work on EFTPS Build activities.

Target System on-boarding

Single Point of Contact for support services

Lead the complete operations team on technical front

Respond to the emails for any advisory task.

On-call support with the aligned support team member.

Debugging the issues

Provide the onsite support for Major/Minor upgrade.

Perform RCAs

DR Failover drills

Define any new policies in the PAM Solution

Break glass password retrieval

Update documentation as and when required

Any new server Account Addition /Deletion for existing types of integrations.

Adding users in the group and opening of firewall port request.

Troubleshooting of operational issues like:

Authentication Failure (LDAP users/application Internal users like appuser and gwuser)

End point target server connectivity issue

Password change/verification failure on

Scheduled task

OS (Windows/Unix/Database) level Login accounts

PAM Daily scheduled backup failure

DC to DR data replication failure

PAM Email notification related configuration

In an unforeseen event or in case the issue is not resolved via L3 team, log PAM support ticket with OEM and follow up for timely resolution.

To perform drills related to:

DC-DR

DR-DC Fall-back

Vault Restoration

Business continuity with DR environment

Manage policies configured in the PAM solution

Creating new policies

Consider up to 50 target systems consisting of 25 Linux (Multiple Flavors), 10 Windows & 15 N/w or security devices

Build and test framework for:

New Server On-boarding

User/ Admin Provisioning process for least privilege usage

Create standard operating procedure documents that can be used as guides to continue onboarding of remaining systems

Target system on-boarding onto EFTPS environment

Reporting & Platform Maintenance:

Response to performance alerts and warnings

Log monitoring and analysis per instance

Coordination with other resolver groups per instance

Trend analysis

Knowledge Management

Health Monitoring Check-up

Continuous Service Improvement

Impact analysis report as & when required

Reporting :

ITSM Reporting

Performance Reporting

Executive Reporting

Adhoc Reports

Ticket Management:

Incident Management

Service Request Management

Problem ticket Management

Resolve Problems or liaise with CyberArk or Infrastructure teams for resolution

SUBMISSION DETAILS:

Candidate Submission

Candidate Full Name

Position

SR#

Contact #

Email id

Current location

Relocation

Work authorization (USC/GC/H1B/TN...)

Total experience of candidate (Years)

Billing Rate

Bachelor's details (University /college, stream & passing year)

Master's details (University/college, stream & passing year)

Linked In ID (Linkedin should have photo)

Interview availability for next 3 days 

Candidate previously interviewed for any HCL Position (last 6 months) if Yes provide details

Candidates photo ID Validation completed by Vendor

Ex -HCL employee

Visa Validity (how long is it good for)

Last 4digit SSN

DOB( MM/DD)(Do not need the year)

Total onsite experience, working in US (Years)

Currently working - Yes / No

Availability to join after offer is made (how many weeks)

Please share photo ID (must)

Any Vacation Plans in the next 2 months

2 Professional References

Table and Skill Matrix.

Skill

Years of experience

Rating Out of 5 

Best Regards,

Ravinder Molugu |

Senior US IT Recruiter

T

:  732 485 0000 x Extn: 9055         F:  (888) 900-6979

E


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Fri Jul 14 19:20:00 UTC 2023

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