| Customer Reliability Engineer at Remote, Remote, USA |
| Email: [email protected] |
| From: Shraddha, Technocraft solutions [email protected] Reply to: [email protected] Hello Hope you are doing well My name is Shraddha Shukla and I'm a Talent Acquisition Executive at Technocraft solutions. We provide IT Consulting Services to our customers immediate and long-term resource needs. Role: Customer Reliability Engineer Remote Note from hiring manager: I need someone who has mobile app dev experience, is very good communicator and is willing to play a proactive role in troubleshooting complex issues that may involve both backend and client applications We are looking for candidates to join our team as Customer Reliability Engineer and work on the project related to development and support of client software for modern video streaming service for one of the largest TV providers in the US. Responsibilities: Improve client reliability through root cause analysis, blameless postmortems, and using code guard rails to prevent problem recurrence Be the central point of contact on the health of client applications to increase product reliability and organizational efficiency Be a part of an on-call rotation for responding to customer-facing emergencies. Continuously improve production incident response and triage practices by implementing best SRE practices Document the details of incident, root cause, resolution and solution. Participate in planning, standups, and retrospective meetings to prioritize and understand reliability practices Effective collaboration with internal and external customers and stakeholders. Participate in reviews and operational readiness for client releases Perform deep dives into both client and systemic reliability issues Support releases activities and production environment testing Hold frequent lesson learned events and update documents on how-to's and best practices Mandatory Skills Description: Strong communication skills, ownership, and drive Advanced knowledge of at least one of these programing languages: React, React Native (Or JavaScript in general), Java, Kotlin Previous experience with mobile applications development Strong passion in diagnosis software and distributed systems Significant expertise in modern client development methodologies and enterprise software platforms Ability to deep dive in existing architecture and implementation to assist in solving problems Solid understanding of client designs, including multi tier & multi tenancy frameworks. Practical knowledge of various aspects of client design, coding and analysis Nice-to-Have Skills: Bachelor's degree in computer engineering or computer science. Experience working with Agile development technologies. Thanks and Regards, Shraddha Shukla Talent Acquisition Executive Email: [email protected] Linkedin- linkedin.com/in/shraddha-shukla-599a3212b www.technocraftsol.com | Technocraft Solutions LLC 3974 Brown Park Drive, Suite F Hilliard, Ohio-43026 Keywords: information technology |
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| Tue Jul 18 02:22:00 UTC 2023 |