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Business Analyst-Technical Writer: Hartford, CT at Hartford, Connecticut, USA
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Role:
Business Analyst-Technical Writer

Location: Hartford,  Connecticut
   06107 // hybrid

Duration: Long Term

Interview: Video

Visa: All

Candidate Must Be
Local

Must need - Data
Modeling, and  
Must
hold a BA/BS degree. (Advanced degree a plus)

SCOPE OF WORK

The Business Analyst-Technical Writer is responsible for
coordinating the procurement of applications, network infrastructure, and
information technology for the Connecticut Information Sharing System (CISS).
The CJIS Governing Board oversees CISS and other critical criminal justice
information systems and projects. The Business Analyst-Technical Writer will
play a crucial role in an IT project focused on criminal justice information
systems and digital evidence management. The primary responsibility of the role
is to support a comprehensive study and produce a detailed report on the
existing criminal justice information systems and digital evidence management
processes. This position requires a unique combination of skills in business
analysis and technical writing, encompassing both functions.

Under minimal supervision, this position will coordinate,
monitor, and report on all activities related to the project. The role involves
working collaboratively with staff, public safety entities, and vendors, emphasizing
high attention to detail, consistent reliability, and responsiveness during
regular work hours.

Reporting position:

The Business Analyst-Technical Writer reports to the CJIS Executive Director
but will also take direction from the CJIS Program Manager. Collaboration with
CJIS project managers, operations managers, finance managers, solutions
architects for hardware/software security solutions, and peers at other
agencies is expected.

Specific Services Required

Collaborate with the IT team to conduct a feasibility
study for a State-wide digital evidence storage and sharing system for State
agencies and municipal police departments.

Rapidly produce high quality documentation that exceeds
established compliance standards.

Research, write, edit, and proofread complex technical
data. 

Provide Business Analyst services:

o Gather and analyze business requirements related to
criminal justice information systems and digital evidence management.

o Conduct interviews and workshops with stakeholders to
understand their needs and challenges.

o Identify opportunities for process improvement and
recommend solutions.

o Collaborate with technical teams to translate business
requirements into technical specifications.

o Assist in the development of plans of future state
systems.

Perform Technical Writing tasks:

o Prepare and maintain project documentation, including project
plans, requirement documents, and technical specifications.

o Create clear and concise user manuals, standard operating
procedures, and other instructional materials.

o Collaborate with subject matter experts and technical
teams to ensure accurate and comprehensive documentation.

o Organize and present complex technical information in a
user-friendly manner.

o Review and edit documents for clarity, consistency, and
compliance with established standards.

Prepare for the study:

o Conduct thorough research on criminal justice information
systems and digital evidence management best practices.

o Collect and analyze data from various sources, such as
existing systems, user feedback, and industry reports.

o Identify gaps, challenges, and potential risks in the
current processes and systems.

o Prepare a detailed study report outlining findings,
recommendations, and a roadmap for improvement.

o Present study findings to project stakeholders,
addressing any questions or concerns.

Foster collaboration and communication:

o Collaborate with cross-functional teams, including IT
professionals, legal experts, law enforcement personnel, and system users.

o Communicate effectively with both technical and
non-technical stakeholders.

o Participate in meetings, workshops, and presentations to
gather information and share progress.

Meet all assigned responsibilities service level
agreements (SLAs) on time and in full.

Develop and maintain trusting stakeholder relationships
across operations, business and agency stakeholders.

Represents CJIS with dignity, integrity, and a spirit of
cooperation in all relationships with staff and the public.

Required Skills/Experience

Minimum Qualifications

Bachelors Degree with coursework in technology, supply
chain management, business, criminal justice or a closely related field; AND
minimum two (2) years of professional-level experience in information systems
administration or procurement; OR an equivalent combination of education,
training, and experience. Experience in public safety or public sector is
desired. Certifications are desired.

Working knowledge of public safety software and
applications is desired.

Mandatory experience in software procurement.

Proficiency in Microsoft Excel, PowerPoint, and MS Word.

Demonstrated experience in writing and organizing large
technical documents.

Demonstrated experience in the Business Analysis domain.

Possess a growth mindset and show initiative in work
assignments.

Preferred Qualifications

Masters Degree in Information Systems or equivalent

Thanks &
Regards

Harshit
Sharma
 | 
1Point System LLC

Technical
Recruiter

Office:
(704) 980-0370
 
Direct:
(843) 405-2283
  
Fax: 
803-832-7973
  
[email protected]

LinkedIn:
linkedin.com/in/harshit-sharma-032388212

115 Stone Village
Drive  Suite C  Fort Mill, SC  29708

An
E-Verified company | An Equal Opportunity Employer

--

Keywords: business analyst information technology microsoft South Carolina
[email protected]
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Thu Jul 20 22:02:00 UTC 2023

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Location: Hartford, Connecticut