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Support Business Analyst 45-50 C2C, hybrid at Brentwood, Tennessee, USA
Email: [email protected]
From:

Yogesh Sharma,

StellentIT

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Support Business Analyst

Location: Brentwood, Tennessee

Interview: Phone + Skype

Job description: This involves reviewing functional specifications and comparing intended behavior with the actual behavior of the application, and the expectations of the end user. 

-Assess the risks of applications issues and document the impact of issues from the perspective of end users, data integrity, and other criteria.

-System & functional requirements review

Reviews issues affecting IT applications in order to determine if the behavior matches what is intended in the requirements

Identifying potential enhancements

Root cause analysis, including but not limited to:

Recreating issues for troubleshooting

Analyzes the system architecture, code, and data

Documenting steps to reproduce

Required Skills:

1) Reviewing application requirements and comparing with actual system function

2) Documenting and recreating issues

3) Troubleshooting and support

Desired Skills:

1) Experience in QA or testing.

2) ServiceNow for ticketing

3 Experience supporting healthcare applications (EMR / EHR preferred)

Keywords: quality analyst information technology
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Thu Jul 20 23:03:00 UTC 2023

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Location: Brentwood, Tennessee