| Desktop Support - Jersey City, NJ(onsite) at Remote, Remote, USA |
| Email: [email protected] |
| From: pankaj, Stellent IT [email protected] Reply to: [email protected] Desktop Support Jersey City, NJ(onsite) Phone and Video Long Term(CTH) Job Description: Assist and manage day-to-day requests using ZenDesk, our support request system Maintain and support various client technologies, such as Meeting/iPad Support, workstation setups, Mobile device configuration Cater to various on sites audio-visual needs, including set-up, testing and maintenance Adhere to IT policies and procedures to ensure consistent quality of service Skills: Working knowledge of client technologies, such as: Windows 10, Mac OSX Mobile Device iOS and Management Microsoft Office Suite Communication technologies, such as LAN/Wireless LAN Excellent communication/customer service skills both written and verbally Excellent task and time-management skills Ability to work as part of a team environment as well as take direction as needed Role Characteristics: Strong understanding of customer needs and satisfaction Results-oriented troubleshooting and commitment to excellence Must be able to work closely with other skill teams and Lines of Business to understand requirements and deliver appropriate solution Ability to communication effectively, both verbal and written Excellent interpersonal skills and willingness to embrace our culture Keywords: information technology New Jersey |
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| Thu Jul 20 23:33:00 UTC 2023 |