| Application Support Analyst || Onsite - Boston,MA || or only at Boston, Massachusetts, USA |
| Email: [email protected] |
|
Processing description: http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=432963&uid= From: Pritam, KPG TECH [email protected] Reply to: [email protected] Application Support Analyst Location-Boston,MA (onsite) Job Description Responsibilities of the Application Support Analyst: Provide tier 2 end user support for troubleshooting application issues Respond to and resolve or escalate application support tickets from end users and/or system alerts Develop and maintain technical support documentation, including troubleshooting procedures, runbooks, and system configuration guides Perform user access provisioning, including new user account establishment and access permission updates Schedule, monitor, and troubleshoot issues with batch processes Perform ad-hoc data queries Requirements of the Application Support Analyst: Bachelor's degree in computer science, business, IT, or related 4+ years of experience in application support, system analysis, and administration 2+ years of experience with scheduling and/or operations management applications Experience in enterprise system and/or application administration Demonstrated experience with ServiceNow or similar ticketing system Proficiency with Microsoft Word, Excel, Outlook, PowerPoint, and Teams Experience with cloud platforms such as Azure or AWS Strong interpersonal skills Thanks & Regards Pritam Das Direct: 609-644-4932, 913-666-7869 Sr. Technical Recruiter [email protected] LinkedIn: https://www.linkedin.com/in/pritam-das-0435ab203/ www.kpgtech.com / KPG99.INC 3240 E State St EXT, Hamilton, NJ 08619 Keywords: active directory information technology card Massachusetts New Jersey http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=432963&uid= |
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| 02:27 AM 21-Jul-23 |