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- Junior Unified Communications Engineer----Passport NO Mandatory at Junior, West Virginia, USA
Email: [email protected]
Role:
- Junior Unified
Communications Engineer----Passport NO Mandatory

Client:
- Blackrock

Location:
- Princeton, NJ,
or NYC
.

Note:

Client is looking for people with designing and solutioning exp on
CISCO UCCE

Client is not looking for operational experience on L2/L3

client is looking for someone with extensive Cisco UC experience.

Responsibilities:

         Work with vendors, clients,
carriers and technical staff on implementation, optimization, and security of
Cisco Unified Communications system. This includes but is not limited to  troubleshooting
infrastructure and services including CUCM, CUC, IMP, Jabber, Webex, video
infrastructure and all other Unified Communications application.

       Carry out maintenance/upgrades on all
Infrastructure and endpoints

       Own analysis of new technologies from
start to finish

       Provide support to Video Infrastructure
team lead

       Carry out security review of
infrastructure and applications

       Research, analyze, recommend and
implement new software, hardware, tools, systems and processes to provide
state-of-the-art collaboration experience.

       Document procedures and processes

       Develop and maintain user guides,
technical guides, project plans and any other system related documentation for
respective system.

       Create help files for support teams

       Offer thoughts and solutions on improving
current technology

       Escalate issues to vendors

       Provide metrics/reports for conferencing
services

       Ability to function in a fast-paced
organization

      Adhere to the design, programming and
application standards as setup by the company. Including compliance with all
firm and departmental policies and procedures.

      Carry out security review of infrastructure and
applications.

Required Skills:

      Ideally CCIE Collaboration, however CCNP
Collaboration will be considered

      Ability to establish and maintain a client
trust and confidence.

     Good written and verbal communication skills.

     Good troubleshooting skills.

     Self-sufficient, can own an issue and work on it till
completion.

     Basic knowledge of the financial services industry.

     Advanced
knowledge of Cisco Call Manager. Advanced knowledge of Cisco Meeting Server

     Advanced knowledge of Cisco Expressway/VCS. Advanced
knowledge of Cisco TMS. Advanced knowledge of Cisco Meeting Manager

    Advanced knowledge of Cisco Endpoints

    Advanced knowledge of Cisco WebEx

   Advanced knowledge of Cisco Jabber

    Advanced knowledge of Cisco WebEx (fka Cisco Spark/Webex
Teams)

    Advanced Knowledge of Microsoft Teams

    Advanced knowledge of IPTV Streaming/Multicasting

    Advanced knowledge of troubleshooting tools (WireShark etc)

    Knowledge of Intrado E911 solution

    Knowledge of Zabbix, Grafana or other monitoring tools

    Knowledge of Zoom

    Knowledge of H.323

    Knowledge of SIP

    Knowledge of NAT

    Knowledge of Firewall Traversal

    Knowledge of VMware architecture

    Knowledge of Microsoft Server environment (2019, 2022)

    Knowledge of Citrix VDI environment

    Knowledge of MAC OSX environment

    Advanced knowledge of Microsoft Windows environment
(Windows 10)

    Knowledge of MobileIron (MDM) environment

    Knowledge of Networking technologies (Switches, Routers, F5
load balancers, DNS, Firewalls, Proxy Servers, QoS)

    Experience with Cisco TAC support (raising cases,
escalating)

--

Warm
Regards,

Alex

Technical Recruiter

Mobile: 847-752-7287

[email protected]

Linkedin ID :-
linkedin.com/in/alex-ots-25522a263

--

Keywords: information technology ffive Idaho New Jersey
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Mon Jul 24 23:45:00 UTC 2023

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