| Technical Specialist - Junior - Normal (715581)-NC-DOT-Need local candidate at Raleigh, North Carolina, USA |
| Email: [email protected] |
| From: Nagajyoti, INNOZA TECH LLC. [email protected] Reply to: [email protected] Position: Technical Specialist - Junior - Normal (715581) Location: Raleigh NC Duration: 12 Months Client: DOT Need Local candidate Need 10+years candidate ***The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will be required to come onsite. ** Remote work for contractors is at the discretion of management and will be reviewed on an ongoing basis. ** DOT WILL NOT ship their equipment. Candidate will be required to use his/her own equipment until he/she is working onsite full time. SKILLS Advanced level resource with specialized knowledge and experience in account management administering Active Directory. Hands-on experience administering Microsoft Active Directory 2008/2012 in a multi-site and multi-domain organization Ability to integrate knowledge and skills from a range of technologies to address work assignments and problems of moderate to high complexity. Advanced knowledge of appropriate security measures of the organization. Ability to proactively establish a positive relationship by demonstrating a sense of urgency in interactions with clients. Ability to analyze and assess client needs to develop effective and appropriate solutions Knowledge and skills from a range of technologies to address work assignments. Ability to consult with clients and other IT professionals to resolve technical problems and ensure client satisfaction Ability to document solutions that solve client problems and clearly presents these solutions Analysis of technical and user documentation for technical assistance and support. Ability to work independently on tasks, develops own work, schedule and monitors progress against defined parameters. Demonstrates a customer orientation and effectively communicates verbally and in writing. Provides excellent customer service to individual clients and to other team members. Demonstrates strong analytical and problem-solving skills w/ ability to diagnose and resolve highly visible production incidents methodically. Demonstrates initiative in solving problems associated with projects and daily work. Demonstrates a range of technical understanding to independently resolve routine and non-routine issues on software and/or hardware. Ability to identify trends and makes suggestions for technical modifications to solve future problems. Demonstrates knowledge and a working experience with ServiceNow call tracking system. Keywords: information technology North Carolina |
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| Tue Jul 25 18:36:00 UTC 2023 |