| Looking for Servicenow CMDB Consultant || Remote || 10+ Years at Remote, Remote, USA |
| Email: [email protected] |
| From: Sharmi, SIF [email protected] Reply to: [email protected] Dear, Greetings from Smart IT Frame, Hope you are doing well!!! Smart IT Frame specializes in enabling you with your most critical line of resources. Whether its for permanent staffing, contract staffing, contract-to-hire or executive search, we understand the importance of delivering the most suitable talent; on time and within budget. With our Core focus in emerging technologies, we have provided global technology workforce solutions in North America, Canada & India. We take pride in delivering specialized talent, superior performance, and seamless execution to meet the challenging business needs of customers worldwide. Servicenow CMDB Consultant Remote Longterm contract JOB DESCRIPTION The IT CMDB Analyst is responsible for administering and executing the configuration management process and ensuring CMDB data integrity. This role works closely with the IT Service Now System Admin and all process owners within IT. Responsibilities Summary Assisting in developing standard IT configuration management methodology Supports the Configuration manager in the development of CMDB policy, processes and knowledge base Works with the Configuration manager, to improve CI data integrity regarding classes, naming conventions, attributes, data sources, and relationships Assists Configuration manager in conducting configuration audits and reconciliation Maintains CIs to ensure CMDB accuracy and completeness Drives visibility on unauthorized CI changes or alterations to environment Works with other ITSM processes to understand new requirements and identify how Configuration management can support Support and administer the tool for configuration and asset management, ServiceNow Discovery, and additional applications or modules as assigned Perform SDLC activities required to enhance the Service Now platform Act as backup for CAB Manager Knowledge, Skills & Qualifications Expert knowledge of IT Configuration and Asset Management processes. Expert knowledge of ServiceNow CMDB. Understanding of ServiceNow Discovery and Service Mapping tools Solution Oriented mind set & be able to provide recommendations for the current and future platform. Familiar with the processes that consume CMDB data e.g. Incident, Problem, SDLC, Asset, and Change Excellent analytical, and problem solving skills on maintaining CMDB data integrity. Able to generate reports for KPIs. Strong organizational skills. Excellent collaboration, customer service, and communication skills to work in a team environment. Able to work quickly and effectively under pressure and to efficiently handle multiple priorities simultaneously. Keywords: continuous integration information technology |
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| Tue Jul 25 20:47:00 UTC 2023 |