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Need Voice Systems Engineer (CUCM ) in Atlanta, GA (Hybrid) at Atlanta, Georgia, USA
Email: [email protected]
Need Passport number for Submission

Hi,

Pleasure mailing you. Please go through
the below requirement and let me know if you are comfortable for the position.

Please send me your updated resume along
with the best hourly rate, work authorization status and availability.

An early response is really appreciated.

Job
Title           : Voice
Systems Engineer

Location          
: Atlanta, GA (Hybrid)

Duration          
: 12+ months

Job Description
:

The
Voice Service Engineer provides operational and engineering support for the
voice/telecom infrastructure. He/She will not only possess the requirements
listed below but will also be energetic, flexible, and committed to excellence.
In addition, must be self-driven but also work well within a team environment.

Description:

Must Have:

          
Cisco Unified Communications Manager: 3 years (Required)

          
Unified Communication X: 3 years (Required)

          
Cisco Telephony: 3 years (Required)

Details Of Job description:

          
Administrative, engineering, and troubleshooting knowledge of Cisco voice
infrastructure, including CUCM, Cisco IP Phones, Unity Connection, UCCX, Router
gateways/CUBE (T1/SIP), and UCS/VMWare. Knowledge of other voice
infrastructures is also desired, including RightFax, BISCOM, Voice Spam
Filtering system and call recording technologies. This knowledge is required
for both daily support activities, recovery from system issues/outages, and
special projects such as upgrades, patching, acquisitions/divestitures/mergers,
and other reconfigurations.

          
Manage the trouble ticket queue for all voice related incident tickets from end
users, including break/fix tickets, 'how-to' questions/end user training,
Move/Add/Change work, and helping other IT teams who interface with the Voice
Team.

          
Must be on site in our Atlanta office on a regular basis to provide in-person
support to end users, including ability to physically move telecom equipment
such as phones from desk to desk and connect cabling beneath desks.

          
Although infrequent, flexibility to travel to remote office locations for
special projects or support needs.

          
Configure and deploy Cisco telephones and voicemail accounts.

          
Assist or manage and execute special projects under guidance and direction of
senior engineers.

          
Write and complete technical documentation for end users (training docs) and
team members (system/process documentation, network diagrams) and system
audits.

Education
:

          
Bachelor's (Preferred)

License/Certification:

          
Cisco Certified Network Associate CCNA (Preferred)

Thanks                  

Tekskills

Surya Teja

Lead US IT Recruiter

Email : [email protected]

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Keywords: information technology golang California Georgia
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Wed Jul 26 19:26:00 UTC 2023

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