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Urgent Need Position ServiceNow Developer/ NYC/ onsite at Remote, Remote, USA
Email: [email protected]
Hi Sir/Madam,

Hi ,

I just came across your profile over a job portal. Please find below the JD and let me know if youre fine with it

Position ServiceNow Developer

Location NYC (onsite)

Contract

Need more than 9+ years in Service Now

Responsibilities include:-

Building and maintaining knowledge front to back of Application Infrastructures IT Service Management products, and then specializing in one or two of them

Maximizing the availability and performance of supported systems through optimized and automated plant management, ongoing problem management, and architecture reviews with dev-side peers

Reduction of the cost of support (hours of effort) through the elimination of operational issues, optimization and automation of tasks, development of operational tools and driving client self-service to minimize constraints

Identification and prioritization of technical debt that is impacting client developer productivity, reliability or the efficiency of the ops team

Complex troubleshooting in a Linux environment

Consult with clients (the Firms internal development community, IT service practitioners) to maximize their productivity, including troubleshooting the issues they have using the departments products

Minimizing the escalation rate to the dev-side product delivery team members to ensure the department has the greatest possible flow of feature delivery

Being operationally responsive, including sharing on-call rotation with the rest of the global team (with a time-off in lieu system)

Required Qualifications/Skills:-

ServiceNow Discovery Module

Strong Linux troubleshooting skills

Task automation experience in any programming language

Practical experience of at least one pillar of observability (metrics, logs or traces)

Exhibit working knowledge in at least one of the following areas

SQL

REST services (API)

Load balancing and networking

Performance troubleshooting and resolution

Confident collaboration skills

Integrations, ITAM, CMDB

Desired Skills:-

Python development for task automation

Experience with site reliability engineering practices, like service level objectives (SLOs), error budgets, blameless postmortems, toil reduction

Prior experience creating operational dashboards (Splunk, Grafana, etc)

Experience administering and/or supporting ServiceNow

I look forward to hear from you and work with you at the earliest.

Regards,

Krishnakant Tripathi

Team Recruitment

Work: (201) 425-1319 Ext.978

Email: [email protected]

Address: 270 Davidson Ave Suite 704, Somerset, NJ, 08873

Website: www.net2source.com

Microsoft Gold Certified Partner | Cisco Certified Premier Partner | Oracle Gold Partner | IBM Business Partner | ISO 9001:2008 Certified Company | NASSCOM Certified Company | E-Verified Employer

here

Keywords: information technology New Jersey
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Thu Jul 27 20:28:00 UTC 2023

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