End User Support Specialist - White Plains, NY 2-3 days a week at Plains, Texas, USA |
Email: [email protected] |
From: pankaj, Stellent IT [email protected] Reply to: [email protected] End User Support Specialist White Plains, NY 2-3 days a week Phone and Skype Long Term Job Description: Our infrastructure team is expanding and we have an immediate opening for an IT Support Engineer. This role is a hybrid position in White Plains, NY and will be an integral part of the quality and timeliness of IT support for our end-users. Responsibilities will include: Provide technical support for both onsite and remote employees on hardware, software, and mobile device issues. End-to-end training on new, existing, and upgrades to hardware and software applications Strong oral and written communication skills, with the ability to effectively communicate to all audiences. User onboarding/Offboarding Assist with audio and visual support for events and video conferences, using Teams Rooms Inventory of Assets using MDM Tools (Intune, MEDC) Maintain a high degree of customer service for all support queries. Qualified applicants should have: 5+ years of prior IT support experience Strong Windows support experience with Bachelors degree Plusses: Cloud based technologies (Azure, M365) Mac support experience Multilingual to assist with our international offices. Bilingual (English/Spanish) would be a huge plus Keywords: information technology New York |
[email protected] View all |
Fri Jul 28 02:21:00 UTC 2023 |