| SAP BTP Requirement_ Remote at Remote, Remote, USA |
| Email: [email protected] |
| From: Saeeda, Global IT Family [email protected] Reply to: [email protected] Role: SAP BTP Cincinnati location Duration: 6+ Months Deep technical experience with SAP BTP, especially SAP Integration Suite / Cloud Integration Proven Experience in operating SAP Integration Suite for critical integrations for larger customers Experience in development and troubleshooting of integrations (iflows and related objects) using SAP Integration Suite Familiar with SAP Support Incident processes Experience with ITIL processes and ideally Service Now Ability to lead cross organizational and cross vendor troubleshooting sessions Good communication skills Ability to work in a larger matrix organization Following is the scope of work. Integration Suite Platform Support Provide day to day support for Integration Suite environments (incident management, change management, problem management, capacity management, access management, escalation management, service reporting, configuration management (CMDB in Service Now)) Participate in escalations (Rapid Response Team (RRT)) to help solving cross-platform issues. Monitor the health of Integration Suite environments. Create necessary monitoring environment and reports/dashboards where needed. SPOC for interaction with Product Support (vendors like SAP, Microsoft or Google etc.) of the different Integration Suite components. Manage Deployment / Release to Production process for all integration assets (e.g. Integration Flows) following P&G Change Management Processes. Integration Asset Management. Maintain Integration Suite technical artefacts and their linkage to contact information (integration artefact owner and service line) and business context (business process, solution, criticality etc.) in P&G EAI Integration Inventory. Responsible for Platform Stewardship/Controls (e.g. executes audits, CSA, BIA, BIT, etc.) Maintain CSV (Computerized System Validation) documentation and execute retesting if when needed. Own platform documentation (Integration Suite application(platform) management in Service Now CMDB, maintain Integration Suite specific documentation.) Own Platform Continuity Planning, Testing and Execution (e.g. DR drills and table top exercises or real DR) Own installation and configuration of Integration Suite software components. Manage Software Upgrades of Integration Suite Components where needed. Provide consultancy/training on the Integration Suite components and its standards to P&G Integration Suite customers. Continuous improvement of Integration Suite platform Contribute to Integration Suite Platform Architecture Collaborate with infrastructure teams on specific tasks, e.g. patching and upgrades. Thanks & Regards, Saeeda Shaikh Global IT Family LLC Direct : 518-650-0606 Email: [email protected] www.globalitfamily.com Keywords: information technology |
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| Fri Jul 28 17:43:00 UTC 2023 |