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Help Desk Support Engineer at Tallahassee, Florida, USA
Email: [email protected]
From:

sreekanth,

3ktechnologies

[email protected]

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Hi ALL,

Job Title :Help Desk support Engineer

Location: Tallahassee, FL(From dayone onsite)

Experience:10.0 to 120.0

Description:

The Client Technician will serve as the principal line of communication for the project team. The duties and responsibilities of this position are as follows:

Configure and install software for IT user desktops and laptops;

Participate in the installation and rollout of new software packages, upgrades and new desktop hardware;

Maintain desktop software and hardware;

Support mobile workforce;

Provide Tier 2 support to IT users for basic software and hardware of end-user computing and desktop-based Local Area Network (LAN) systems;

Troubleshoot problems using scripts and checklists as guides;

Escalate to Tier 3 support when necessary;

Documents problems and resolutions;

Perform end-user training, if applicable;

Provide quality customer service;

Participate in the testing and evaluation of new desktop packages; and

Implement prototypes.

Thanks

Sreekanth.

Technical Recruiter

3K Technologies, LLC

www.3ktechnologies.com
[email protected]

Analytics | BI | Big Data | Cloud |Software Engg.

t: +1 (408) 713-6686 f: +1 (408) 884-2420

Keywords: business intelligence information technology Florida
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Tue Aug 01 18:00:00 UTC 2023

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Location: Tallahassee, Florida