Urgent Opening for IVR Consultant at Remote at Remote, Remote, USA |
Email: [email protected] |
Passport Number is Mandatory Hi, Greetings From Ampstek !! We are a Global staffing firm and we are Tier 1 vendor for all requirements and we can close positions immediately. Please review our job opening below and kindly send us the updated resume ASAP along with the details of consultants; Please add [email protected] in your distribution list Job Title: IVR Consultant Location: Remote Duration: 12+ Months Description Job Description Genesys Cloud IVR Architect o Should have extensive knowledge of Genesys Cloud Contact Center Technology IVR architecture Genesys BOT Engine o Understand the business needs of the organization and work with customers to identify business technical requirements and Architect solutions meeting these requirements o Must be able to explain technical details of IVR and provide guidance to internal stakeholders o Provide solution consulting, technical design for Genesys cloud opportunities. Detailed Job Description: Should have extensive knowledge of Genesys Cloud / Contact Center Technology / IVR architecture / Genesys BOT Engine Understand the business needs of the organization and work with customers to identify business / technical requirements and Architect solutions meeting these requirements Must be able to explain technical details of IVR and provide guidance to internal stakeholders Provide solution consulting, technical design for Genesys cloud opportunities Experience with integrating Genesys Cloud with third-party systems Extensive knowledge and hands on experience in Java/J2EE technologies Experience of Web Services, backend integrations etc. Strong leadership skills and stakeholder management skills Strong troubleshooting skills and ability to resolve complex issues Minimum years of experience: >10 years Certifications Needed: No Top 3 responsibilities you would expect the Subcon to shoulder and execute: o Experience with integrating Genesys Cloud with third party systems o Extensive knowledge and hands on experience in JavaJ2EE technologies o Experience of Web Services, backend integrations etc. o Strong leadership skills and stakeholder management skills o Strong troubleshooting skills and ability to resolve complex issues o Should have extensive knowledge of Genesys Cloud Contact Center Technology IVR architecture Genesys BOT Engine o Understand the business needs of the organization and work with Interview Process (Is face to face required) No Additional Sills: oShould have extensive knowledge of Genesys Cloud Contact Center Technology IVR architecture Genesys BOT EngineoUnderstand the business needs of the organization and work with customers to identify business technical requirements and Architect solutions meeting these requirementsoMust be able to explain technical details of IVR and provide guidance to internal stakeholdersoProvide solution consulting, technical design for Genesys cloud opportunitiesoExperience with integrating Genesys Cloud Thanks & Regards Maya Team Lead (Recruitment) Ampstek- Global IT Partner 103 Carnegie Center Drive, Suite 300, Princeton, NJ 08540. Email: [email protected] Contact no: 609-681-5818(D) See what's happening on our social sites Organization Name | 103 Carnegie Center Drive, , Suite 300, , Princeton, NJ 08540 Update Profile | Constant Contact Data Notice Sent by [email protected] powered by Try email marketing for free today! Keywords: information technology New Jersey |
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Wed Aug 02 19:49:00 UTC 2023 |