| Telecommunication Business Analyst : Lansing, MI (Hybrid) : 12 Months Contract at Lansing, Michigan, USA |
| Email: [email protected] |
| From: Jitendra Upreity, Technocraft Solutions [email protected] Reply to: [email protected] Job Title: Telecommunication Business Analyst Location: Lansing, MI (Hybrid) Duration: 12 Months Contract Note: *** Candidates MUST be local or relocate at their own expense from acceptance with no delays. Will need to be onsite starting day 1 for hybrid work schedule. NO REMOTE ONLY OPTION. Responsibilities and Skills: Job ID: 120877 Location: Lansing, MI (DTMB) Duration: 12+ months Skills, Experience and Education: Bachelors Degree, Required Organization and Prioritization skills are Mandatory Communication and Interpersonal skills are Mandatory Previous experience working with multiple agencies and/or vendors and/or departments in an enterprise environment are Required Minimum 1-3 years experience with Clarity is Preferred Minimum 3-5 years experience with Microsoft Project and Excel is Required Minimum 2-3 years experience with Devops is Preferred Minimum 3-5 years experience with Remedy is Required Minimum 3-5 years working within a Telecommunications environment is Required Minimum 3-5 years experience in a large Enterprise setting is Required Minimum 3-5 years work experience with multiple network platforms is Required Minimum 3-5 years working with multiple network lines of service is Required Minimum 5+ years dealing with customers is Required Short Description: Receive, process, present data, and information regarding our weekly Service Requests (Infrastructure Service Requests). Responsible for gathering business and technical requirements during the client kick-off meetings. Consult SMEs (Subject Matter Experts) on tasks required to complete integrated projects for all Telecommunication services, such as, WAN, WLAN, MLAN, Security, Contact/Call Centers, Telephony, and Video. Manage multiple projects based on Agency assignments. Complete Description: Facilitate meetings with clients to gather requirements for all IT solutions and to identify impacted business processes and determine best process and IT solution integration. Ability to obtain and report business and technical requirements Facilitate review sessions to discuss projects Excellent customer and communication service skills Work with multiple network platforms, such as, WAN, MLAN, WLAN, Security, Voice, and Videoconferencing Disseminate information effectively to all technical teams, customers, and technical managers Understand a large (enterprise) and complex network environment Keywords: information technology Idaho Michigan |
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| Wed Aug 02 23:58:00 UTC 2023 |