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Looking IT Support - Columbus, Indiana at Columbus, Indiana, USA

Email: [email protected]

From: Ram, Softcom [email protected] Reply to:   [email protected] Looking IT Support Location: Columbus, Indiana (Hybrid) Requirement: Experience with customer-facing IT support o Troubleshooting and triaging software/hardware/network issues. o Escalation of high-priority issues. o Communication with large groups of users for notification purpose. o Ticketing system experience Experience with software development tools such as GitLab, PTC Integrity, Jira/Confluence. o Build environments, compilers, etc. would be a plus. Experience with software procurement o Communication with vendors, obtaining quotes, submitting purchase orders. o Communication with license server management providers. o License activation/troubleshooting, types of licensing (node locked vs. floating, etc). Ability to communicate with a variety of audiences. o Technical discussions with developers vs. layman terms for others not as strong in the technical field. Data analysis for metric measurement and presentation. Keywords: information technology

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Thu Aug 03 02:10:00 UTC 2023

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Location: Columbus, Indiana