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Oracle CRM functional ||Orange county, CA (Onsite is preferred, but Remote will also work) at Orange, California, USA
Email: [email protected]
From:

khushboo,

Digital Dhara

[email protected]

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Position: Oracle CRM functional

Location: Orange county, CA (Onsite is preferred, but Remote will also work)

Should have strong experience in Service Contract , Depot Repair & Install base modules

Job Description:

The individual should have extensive experience in 6-9 years of working experience in Oracle R12 EBS Service track Depot Repair, Field Service, Install Base, CRM Foundation - Functional  with at least 1 full cycle implementation & R12 upgrade with minimum one in R12 implementation is a must.

12.2.x experience is must 

Implementation/ Support experience and detailed understanding of the CRM modules in Oracle Applications:

  Depot Repair, Field Service, Install Base, CRM Foundation

Familiar with Oracle application TCA architecture

Working knowledge of Oracle Setups for R12.2 E-Business Suite:  Dispatch to Debrief, Contract

He/she should have excellent skills in requirement gathering, analysis, solution designing, map/gap analysis, configuration, conducting the transition to Production, Support activities, Preparation of OUM/AIM methodology documentation.

  to Renewal, Quote to Warranty and RMA Business process cycle, functional module setups, profile options, flex-fields, functional module interfaces

Ability to Gather requirements, map them in Oracle apps and manage gaps and effectively communicate functional details to end users and management User Training, AIM Methodology Documentation

Understanding of software development methodologies, development processes, change management, and deployment procedures

Must be a team player with the ability to work independently as well as part of a team

Develop training material and application documentation as required. Educate business users

Provide guidance in data preparation and migration

Integration Knowledge with OM, Inventory & Financial modules

Provide support for configuration and application of multiple functional modules

Identify and test application patches prior to promotion to production.

Proven history of successful problem solving with a sense of urgency Work with Oracle Technical Support on SR resolution.

Must have worked with Oracle Support and relevant teams for Sev-1 SRs

Thanks & Regards,

Khushboo

[email protected]

Ph: 609-791-0074 Ext 115

Keywords: California
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Thu Aug 03 19:27:00 UTC 2023

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Location: Orange, California