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Desktop Support Engineer - Onsite in Katy, TX - Max Rate $55 at Max, North Dakota, USA
Email: [email protected]
From:

Laxmi Kumari,

Smart IT Frame

[email protected]

Reply to:   [email protected]

Dear Vendor,

Please help me with some appropriate profiles for the below closable job position.

Role: Desktop Support Engineer

Location: Onsite in Katy, TX

Duration: 12+ months  

Job Description:

Mandatory Requirements:

1. Resolving Desktop/Laptop/Printer Issues

2. Customer Handling Skills

3. Good technical skills

Job summary

Diagnose and troubleshoot technical issues like computer issues , printer support including account setup

Performs basic problem solving and assistance on various software applications and hardware systems

Provide technical support to Mobility devices and tablets

Provide IMAC support (install, move, add, and change )

Install and configure hardware and software

Address user tickets regarding hardware, software and networking

Maintain and resolve issues on LAN/WAN, VoIP telephone, biometric, AV systems connections.

Handling the inventory and preparation of new and/or old equipment

Knowledge of Microsoft software products required, MS Office Suite, Windows operating systems and NT.

Knowledge of PC components and their respective interface requirements.

Knowledge of Microsoft software products required, MS Office Suite, Windows operating systems.

Roles & Responsibilities:

Support Remote Capture and Control Tool

Support Patch and Upgrade Tool

Support Image Packaging Tool

Virtual Desktop Remote Capture Tool

Virtual Desktop Patch and Upgrade Tool

Support Software Distribution Tool Systems

Ensure Normal Operations of Devices

Device configuration

Device Support

Conventional Device Reimaging

Device Encryption Support

Conventional Device Data Management, Backup and Restore

Peripheral Support

Image Engineering

Image Validation

Patching, Upgrades, and Software Management.

Years of Experience: 8 Years of Experience

Best Regards

Laxmi Kumari

Smart IT Frame - An E-verify Employer

220 Davidson Ave, Suite #313, Somerset, NJ 08873

Keywords: information technology microsoft New Jersey Texas
[email protected]
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Thu Aug 03 19:56:00 UTC 2023

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