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Service Now Discovery Expert | Alpharetta, GA at Alpharetta, Georgia, USA
Email: [email protected]
Role: Service Now Discovery Expert

2 roles are open for below JD.

Location Alpharetta, GA 

Duration: 12+ Months

Required Skills:

The firm requires ServiceNow discovery resource. The 
ServiceNow
Discovery Resource 
is responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other
data import methods.  This person is primarily responsible for configuring and  implementing the automated CMDB population and reconciliation processes for the cloud program, but will also provide support for other ITSM process integration impacted by this
new CI class.

 Primary Duties and Responsibilities:

Enable tracking of cloud/virtual inventory

Manages and improves ServiceNow Discovery and ServiceNow Services Mapping for cloud/on-prem inventory

Provides governance to ensure the integrity of the Configuration Management Database

Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements

Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives

Build and support integrations with data sources other than ServiceNow Discovery

Setup and administration of MID servers if needed

Add/update/remove Discovery credentials

Create/update/remove Discovery ranges and schedules

Monitor CMDB health and resolve conflicts between data sources.  Interpret Discovery logs and data to diagnose issues.

Define identification and reconciliation rules

Create/update/remove identification and reconciliation rules

Produces management information, including KPIs and status reports, with an operational and a management focus

Thanks & Regards,

Vinod Kumar || Team Lead

(212)-203-8928) | 

[email protected]

(Join):

linkedin.com/in/vinod-kumar-92458844

120 Wood Ave South, Suite # 300, Iselin, NJ 08830

Thanks & Regards,

Vinod Kumar || Team Lead

(212)-203-8928) | 

[email protected]

(Join):

linkedin.com/in/vinod-kumar-92458844

120 Wood Ave South, Suite # 300, Iselin, NJ 08830

ApTask is a global, diversity certified staffing and recruiting company that specializes in IT, finance and accounting, and block chain developer placements.

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Keywords: continuous integration information technology Georgia New Jersey
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Fri Aug 04 19:00:00 UTC 2023

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Location: Alpharetta, Georgia