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Network Automation Engineer at San Jose, California, USA
Email: [email protected]
From:

Lovely Singh,

Tek Inspiration

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Hi,

Hope you are doing great!!! 

Please share suitable profile

Role: Network Automation Engineer

Location: San Jose, California(Hybrid)

Duration: 1 year

MOI: Skype

LinkedIn 

Need 5 years+ technical experience in Telecommunications / Data communications Industry.

Responsibilities:

- Deliver onsite technical service and support for customers.

- Diagnose, troubleshoot, and debug systems.

- Customer system installation and training.

- Promote and educate customers on our support processes and SLAs.

- Keep stakeholders informed of actions and progress on technical product issues.

- Respond to customer inquiries in person, via telephone, online networks, and email.

- Communicate with our product teams regarding bugs and conduct follow-ups to ensure fixes are tested by customers.

- Advise management on product development issues arising from product problems identified through customer service and product experiences.

- Process and maintain pertinent information within our support CRM systems.

Mandatory Skills:

- 5 years+ technical experience in Telecommunications / Data communications Industry.

- Strong network engineering backgrounds.

- Strong Python scripting skills.

- Previous Technical Support experience.

- Ability to analyze and debug test setups.

- General networking knowledge like IP, Ethernet, etc.

- Prior experience in router and switch configuration.

Nice to Have Skills:

- Knowledge in routing and MPLS protocols like BGP, ISIS, OSPF, RSVP, LDP.

- Knowledge in access protocols such as PPP, L2TP, DHCP.

- Knowledge of VMWare ESXi, vSphere, and Kubernetes.

- Tcl and/or Python scripting experience.

- Previous telecom/networking test equipment experience (Spirent TestCenter, SmartBits, Adtech, Ixia, Agilent).

- Network certifications including CCNA, CCIE, and or JNCIA.

Education:

- Bachelors Degrees with technical focus, or equivalent course work in data and telecommunications.

- Masters degree with a technology focus is a plus.

REGARD

Lovely Singh

Keywords:
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Sat Aug 05 17:10:00 UTC 2023

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Location: San Jose, California