| ServiceNow Business Analyst || Remote || 9+ exp || need pp number at Remote, Remote, USA |
| Email: [email protected] |
| Greeting from Shrive Technologies LLC!! Shrive Technologies LLC is an IT Development & IT Staffing firm with more than a decade of experience in providing IT Staffing Solutions & Services. Our expertise is in sourcing and deploying highly skilled IT Specialist into mainstream and niche technologies to meet clients Temporary, Permanent & SOW project needs. Role : ServiceNow BA Location: Remote JD: ServiceNow BA perspective, here are some of the requirements: Years of experience: 9+ as a Business Analyst. Scrum Master experience is plus. ServiceNow certifications preferred CSA & SAFE Scrum Master. Cloud knowledge & experience helpful (AWS, AWS certifications, Azure) Enterprise Infrastructure experience desired 1. Education and Experience: A bachelor's degree in a relevant field such as Computer Science, Information Technology, Business Administration, etc. Previous experience as a Business Analyst, especially in the IT Service Management domain. 2. ServiceNow Knowledge: Demonstrated knowledge and experience with ServiceNow platform functionality, modules, and applications. Familiarity with ITSM processes, Incident Management, Change Management, Problem Management, and Service Catalog is often required. 3. Analytical Skills: Strong analytical and problem-solving skills to identify business needs, analyze requirements, and translate them into practical ServiceNow configurations. 4. Communication and Collaboration: Excellent communication skills to work closely with stakeholders, gather requirements, and manage expectations. A Business Analyst must be able to articulate technical concepts to non-technical team members and vice versa. 5. Process Mapping and Design: Experience in process mapping, workflow design, and process improvement initiatives to optimize and align business processes with ServiceNow capabilities. 6. Requirement Gathering: Proficiency in gathering business requirements, functional specifications, and user stories. 7. Documentation: Strong documentation skills to create detailed functional and technical specifications, business process documentation, and use cases. 8. Configuration and Customization: Knowledge of ServiceNow configuration and customization options, including Business Rules, Client Scripts, UI Policies, and other customization techniques. 9. Change Management: Understanding of Change Management principles and best practices, as changes to ServiceNow configurations can impact business operations. Please provide the below details for submission along with Visa copy & Photo ID copy, I94/Passport# Candidate Details Candidate Full Name (As per SSN) Current location (City and State) Open for relocation to work location (Yes/No) Contact/Phone # E-mail Address Visa Type Visa Validity (Month & Year) /Work Authorization Date of Birth (Month & Year Only) Passport Number SSN( Last 4 Digits) Bachelors details (University /College & Passing year) Masters details (University/ College & Passing year) Total IT experience (Years) Onsite [USA/Canada] Experience (Years) LinkedIn Profile Reason for Job Change Availability to join post selection Interview availability (Preferred time slots for next 3 days) Thanks & Regards, Sr. Recruiter Jeshwini (Jessy) Email: [email protected] Shrive Technologies LLC 1300 West Walnut Hill Lane 155-H,Irving, Texas 75038, United States www.shrivetechnologies.com linkedin.com/in/jeshwini-jessy-u-81a785219 -- Keywords: business analyst user interface information technology Idaho |
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| Mon Aug 07 19:44:00 UTC 2023 |