| Loyalty Business Analyst || Remote at Remote, Remote, USA |
| Email: [email protected] |
| From: Riya, IDC Technologies [email protected] Reply to: [email protected] Role: Loyalty Business Analyst Location: Remote - PST hours Duration: Contract Experience: 9+ Years Exposure to Loyalty side Need previous experience working in a reporting tool (any tool) or data area, managing data, data strategy, data governance. Loyalty Business Analyst We need a business analyst who can drive discussion with business stakeholders to understand their current pain points in the existing reporting tool and identify the exact expectations on the To-Be reporting tool. Someone with prior experience in data management or reporting tool would be needed. Any experience in the Loyalty side will be good to have. Reporting Needs - Large backlog of reporting work that needs investigation, documentation and to own to resolution. Member Care Portal Experience Client has lot of operational upgrades that are being requested by users of the portal, candidate has to document the requirements, work with the vendor team (grooming and ongoing questions) to resolution. This person should be able to: Work PST hours, and collaborate with English Speakers Use JIRA with a high level of skill (has used JIRA 3.Experience 5to7Yrs 4.Required Skills 5.Nice to have skills 6.Technology -Not Applicable 7.Shift Day REGULAR 8.Roles & Responsibilities Reporting Needs - Large backlog of reporting work that needs investigation, documentation and to own to resolution. Member Care Portal Experience Client has lot of operational upgrades that are being requested by users of the portal, candidate has to document the requirements, work with the vendor team (grooming and ongoing questions) to resolution. This person should be able to: Work PST hours, and collaborate with English Speakers Use JIRA with a high level of skill (has used JIRA before) Write detailed user stories with acceptance criteria and keep them up to date as project evolve Present users stories to technical, design and operational teams during backlog refinement Work with Stakeholders on acceptance criteria refinement Understand and document technical discussions in the form of notes and updates to JIRA tickets Understand transactional reporting and be able to perform analysis on data sets to triage issues or patterns Keywords: |
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| Tue Aug 08 20:21:00 UTC 2023 |