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Urgent Need || Business Analyst(Salesforce) || Remote || Health Care Domain at Remote, Remote, USA
Email: [email protected]
From:

Maan,

Samsonsoft

[email protected]

Reply to:   [email protected]

Hello ,  

Hope you are doing well!  

This is Maan from Samson Software Solution Inc. We provide high quality IT resources to meet talent needs through Staff Augmentation and Permanent Placement Services.  

I came across your resume on one of the job boards and you seem to be a fit for the position we have. Please review the job and share the below details along with your profile, if you are interested. 

Role:  Business Analyst(Salesforce)

Location: Remote

Job Description:       

Technical Skills/Experience (Required)

            6+ years of professional Business Analyst experience

            3+ years developing, supporting and/or managing (Marketing, Sales, Service Cloud)/ Salesforce Development requirements

            3+ years of experience working in projects utilizing the Agile methodology

            Bachelors' degree (or commensurate experience)

            At least one Salesforce Certification such as Certified Advanced Administrator, Certified Sales Cloud Consultant, Certified Service Cloud Consultant, Certified Salesforce Business Analyst Multiple preferred

            Proven record of success in driving Salesforce requirements and documentation to successful project completion

            Deep knowledge of Salesforce declarative and customization capabilities

            Proficient in Microsoft suite of tools

            Experience managing projects using Agile software tools such as DevOps, Rally, JIRA, etc.

            Understanding of systems analysis, including root cause analysis and other process modeling and systems design methodologies

Soft Skills (Required)

            Excellent oral and written communication skills

            Strong accountability, planning, and organization

            Ability to proactively lead and empower teams, communicating appropriately to ensure a teams success

            Highly developed interpersonal skills

            Ability to multi-task and perform effectively in a fast-paced environment

            Able to think independently and consider cross-functional and downstream impacts

            Experience working in onshore/offshore team model

            Curious with a desire to learn and keep up with the latest Salesforce and industry trends

Desired Skills/Experience:

            Knowledge of the Healthcare industry, Call Center and/or Eligibility functionality is a huge plus

            Experience leading large scale data migration efforts

Business Analysis Responsibilities

            Plan, define, author, and assist in the design of Salesforce solutions

            Collaborate with resources from across Salesforce team to ensure that requirements are understood and implemented as specified

            Compose User Stories

            Diagram and evaluate existing processes; interpret into Salesforce requirements and solutions

            Document and initiate improvements to existing processes

            Audit processes to identify process and performance defects

            Advise the business on Salesforce best practices and tools/solutions

            Prepare presentations for the team and management highlighting progress and risks

            Identify inefficiencies and assist in providing innovative approaches to resolve

Administrator Responsibilities

            Administer all aspects of the Salesforce application including users and license management, new user setup and deactivation, roles, profiles, OWDs, sharing rules, and permission set groups, etc.

            High level of familiarity and proficiency enabling and administering multiple Salesforce cloud applications

            Triage and successfully close user support tickets

            Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, custom settings, dashboards, and reports

            Lightning framework expertise

            Sandbox environment management

            Monitor user adoption

            Maintain database for integrity and accuracy including cleansing and duplicate record management

            Conduct user training and create training materials

            Conduct relevant research, data analysis, and create reports

            Understand and help implement the security of Salesforce (as appropriate)

Thanks & Regards, 

Maan Singh Choudhary | US IT Recruiter 

Samson Software Solutions Inc. 

Address: 241 Forsgate Drive Suite 106 Jamesburg NJ- 08831

Desk: +1-609-928-8941 

Email: [email protected] | www.Samsonsoft.com 

Keywords: information technology New Jersey
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Tue Aug 08 21:23:00 UTC 2023

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