| Program Manager ..USC || GC only ............ at Columbus, Ohio, USA |
| Email: [email protected] |
| Role: Program Manager: III (Senior) Location: Columbus, OH, Hybrid Duration: 3-6 month C2H Visa: GC and USC only $110K on conversion Job Summary: The Client Enterprise Payments Treasury Management team is seeking an IT Service Delivery Manager focusing on the Receivables applications/capabilities. In this role, this manager will have two cross functional teams dedicated to providing day to day support of several applications along with working on our Commercial Transact initiatives. You will work closely with other application delivery teams as well as infrastructure groups, architects, business users/owners, product, and QA teams. The manager will perform resource management for the teams and assign DEV, BSA and QA resources based on capacity. You will monitor the teams work and establish priorities. The teams follow a waterfall methodology currently but will be moving into the agile framework. This manager will ensure deadlines are met and call out any roadblocks to management. This manager will provide technical leadership and guidance to the team. You will be engaged on incident calls, guiding the team, and make sure the team is resolving the issues and finding root cause as efficiently as possible. If critical or high incidents, this manager will be engaged on the Problem ticket calls to discuss root cause and create steps on how we can prevent the issue from occurring again. Your team is responsible for the following activities: Project deliverables, for example, helping the product owner with epics and features Helping with test scripts and either testing or helping QA group Design and development from the developer resources Implementation plans on project installs Code changes for production issues Fulfilling business data and research requests 24x7 on-call support rotation and this manager will be the escalation contact for any issues Incident review and resolution, including root cause analysis Support of Audit finding/action plan remediation and controls testing Support and implementation of infrastructure projects and upgrades Partner with stakeholders to understand business needs on projects and production support changes Basic Qualifications: Bachelor's Degree 7+ years of related experience Minimum of 5 years managing and or leading teams Understanding of server based applications Preferred Qualifications: Payments/Receivables knowledge a plus Technology-enabled innovation experience Strong leadership and coaching skills Ability to resolve issues and drive performance Skilled in articulating and interacting with both technical and non-technical leaders Background in Continuous Delivery environments leveraging DevOps principles Application Modernization and Migration Excellent time management and organizational skills Well-developed verbal and written communication skills Critical thinking, problem solving, and analytical ability Experience with supporting server based applications Keywords: quality analyst information technology golang green card Ohio |
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| Tue Aug 08 23:54:00 UTC 2023 |