| Production Support Engineer | Hybrid at Erie, Pennsylvania, USA |
| Email: [email protected] |
| From: Tim Patten, Pullskill Technologies Inc [email protected] Reply to: [email protected] Role: Lead Production Support Engineer Location: Erie, PA (2 days onsite) Duration: Long term contract Job Description: The candidate will be responsible for enhancing the existing program and maintaining it. The candidate will be required to work extensively on the P&C Insurance platform. This position will directly work with technical teams to implement / Support client products for our clients in various sizes and Tiers. Candidate is expected to assure the seamless operation of billing application assuring scheduled batch, and that jobs are triggered and completed successfully within the window. In any case where there are issues, an immediate and pro-active action must be taken to resolve the issue. Duties and Responsibilities Maintaining and upgrading existing systems Prepare the Unit Test cases and execute the same for your developed feature / functionality. Support the Quality Assurance team in testing. Database Scripting and verification of the Data flow during defect analysis. Defect tracking and status updates to the issues assigned to you. Give training and demo sessions to Business users. Interaction with customer stakeholders for new requirements gathering and providing business as well as Solution insight to help customer operations. Empowered and accountable for design, development and rollout of new features as per customer requirements. Take full accountability for understanding changes required by customer and provide valuable suggestions from Product point of view. Skills / Attributes Required: 5+ years experience as a Developer. Desirable: Property & Casualty insurance background with Billing domain experience. Application programming with inclination towards domain (Specifically Insurance Domain). Development experience with object-oriented programming JAVA technology (i.e., Servlet, JavaScript, webservices/CXF framework) Exposure to any database with clear understanding of RDBMS concepts (SQL Scripting, Data analysis skills, Performance improvement understandings). Experience with HTML/JSP, Unix, WebSphere. Experience in SDLC processes and software version control understanding. Experience in setting up business rules and workflow concepts. Strong technical aptitude for both cloud-based and on-premises client solutions. Excellent written and verbal communication skills; ability to simplify and communicate technical issues with customers. Advanced problem-solving skills, demonstrating the ability to identify, define and understand a problem, have knowledge of root cause analysis and research effective solutions for the customer. Proven ability to maintain a professional demeanor when handling complex customer and internal issues. Strong commitment to quality and customer service. Works well in a remote team environment. _________ Tim Patten Keywords: cprogramm information technology Pennsylvania |
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| Wed Aug 09 20:30:00 UTC 2023 |