| JAVA Production Support Consultant || Mclean, VA || Onsite at Mclean, Texas, USA |
| Email: [email protected] |
| From: Riya, IDC Technologies [email protected] Reply to: [email protected] I came across your profile on our resume database and wanted to reach out regarding a Job opportunity. If interested please reply with your updated resume, contact details, and best time to discuss regarding the opportunity. Role: JAVA Production Support Consultant Location: McLean, VA || Onsite Duration: Contract Experience: 7+ Years JD: Experience: 6 to 8 years 6+ years of experience Experience to work on a different shift models. Experience in Service Now (or similar) Ticketing tool. Required Skills: Skill family- Java, Prod Support, troubleshooting and Debugging to find out the root cause of the incidents Top 3 Skills Needed: 1. Java 2. Prod Support 3. Troubleshooting and Debugging to find out the root cause of the incidents Job Summary: Managing and first level troubleshooting and Debugging to find out the root cause of the incidents. Exposure to basic infrastructure (network/database/unix servers/cloud etc.). Good understanding of incident management process. Exposure on Monitoring both manual and tool based and experience on ticketing activities. Updating and maintaining knowledge articles. Resolving start up and login problems, Desktop performance and optimization, resolving browser and internet connection, troubleshooting DNS & DHCP issues. Good communication skills with ability to communicate effectively with technical and non - technical issues with colleagues at all levels within and outside organization. Roles & Responsibilities: Experience to work on a different shift models. Minimum 5 Years relevant experience in Core Java, J2EE, Microservice. Managing and first level troubleshooting and Debugging to find out the root cause of the incidents. Exposure to basic infrastructure (network/database/unix servers/cloud etc.). Experience in Service Now (or similar) Ticketing tool. Good understanding of incident management process. Exposure on Monitoring both manual and tool based and experience on ticketing activities. Updating and maintaining knowledge articles. Resolving start up and login problems, Desktop performance and optimization, resolving browser and internet connection, troubleshooting DNS & DHCP issues. Good communication skills with ability to communicate effectively with technical and non - technical issues with colleagues at all levels within and outside organization. |
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| Thu Oct 13 17:26:00 UTC 2022 |