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SRE Lead ( POS) || Pittsburgh, Pennsylvania, USA (onsite & Hybrid) at Pittsburgh, Pennsylvania, USA
Email: [email protected]
From:

khushboo,

Digital Dhara

[email protected]

Reply to:   [email protected]

Role: SRE Lead ( POS)

Location: Pittsburgh, Pennsylvania, USA

Its onsite & Hybrid Model work.

Skills Required:

Must have Skills :

   Experience in Jump Mind Commerce (JMC) POS or Oracle Retail Point of Service ( OrPOS)

Skills required to contribute:

             8+ years of total IT experience with special focus on L2 / L3 Support ( POS ) roles

3+ years of experience with Java, Spring, Spring Boot, Microservices

             Retail Domain experience, JMC POS or Xstore POS

             Trouble shooting skill for analyzing problem tickets / production issues

             Hands on in SOAP / REST WEB service

             Good knowledge of PostgreSQL, Pub Sub, Rabbit MQ

             Experience in GIT

             Cloud awareness GCP or AWS

             Good Communication skills

             Experience with Agile development methodologies

Responsibilities :

Sl No      Responsibilities

1              TRIAGE ISSUE AND REMEDIATE - STORE HIGH SEVERITY (400 TICKETS)

2              TRIAGE AND REMEDIATE ISSUE - CENTRAL DB (SYMDS) HIGH SEVERITY

3              TRIAGE AND REMEDIATE ISSUES - NON-HIGH SEVERITY

4              DEPLOYMENT STORE CHANGES (CODE DEPLOYMENT, DATABASE, PROMOTIONS, SUPPORTING APPLICATIONS)

5              DATA GATHER / ROOT CAUSE ANALYSIS

6              ANALYZE ISSUE / ROOT CAUSE ANALYSIS / ISSUE COORDINATION AND HANDOFF

7              ANALYSIS OF TRANSACTIONAL CHALLENGES (GAPS / OFFSETS)

8              DATA MANIPULATION (GAPS / OFFSETS)

9              COORDINATION AND DISCUSSION EST RESOURCES (TIER3/ TIER1 / RELEASE MANAGEMENT / VENDORS)

10           CREATION OF DOCUMENTATION AND SELF-SERVICE JOBS FOR HAND OFF TO TIER 1

11           CREATION OF BIG FIX JOB FOR UTILIZATION IN TRIAGE OR UPDATES

12           PROACTIVE IDENTIFICATION OF ISSUES - IDENTIFY ISSUES SHOWN IN LOGS / MONITORING IDENTIFY IMPACT 

13           AND PROVIDE POTENTIAL FIX OR HAND OFF TO TIER 3

14           CREATION OF POS ALERTS / DASHBOARDS (GRAFANA)

15           NEW STORES / NEW REGIONS (IE HK / MX / CAN)

Thanks & Regards,

Khushboo

[email protected]

Ph: 609-791-0074 Ext 115

Keywords: message queue database information technology
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Thu Aug 10 18:05:00 UTC 2023

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