SRE Lead ( POS) || Pittsburgh, Pennsylvania, USA (onsite & Hybrid) at Pittsburgh, Pennsylvania, USA |
Email: [email protected] |
From: khushboo, Digital Dhara [email protected] Reply to: [email protected] Role: SRE Lead ( POS) Location: Pittsburgh, Pennsylvania, USA Its onsite & Hybrid Model work. Skills Required: Must have Skills : Experience in Jump Mind Commerce (JMC) POS or Oracle Retail Point of Service ( OrPOS) Skills required to contribute: 8+ years of total IT experience with special focus on L2 / L3 Support ( POS ) roles 3+ years of experience with Java, Spring, Spring Boot, Microservices Retail Domain experience, JMC POS or Xstore POS Trouble shooting skill for analyzing problem tickets / production issues Hands on in SOAP / REST WEB service Good knowledge of PostgreSQL, Pub Sub, Rabbit MQ Experience in GIT Cloud awareness GCP or AWS Good Communication skills Experience with Agile development methodologies Responsibilities : Sl No Responsibilities 1 TRIAGE ISSUE AND REMEDIATE - STORE HIGH SEVERITY (400 TICKETS) 2 TRIAGE AND REMEDIATE ISSUE - CENTRAL DB (SYMDS) HIGH SEVERITY 3 TRIAGE AND REMEDIATE ISSUES - NON-HIGH SEVERITY 4 DEPLOYMENT STORE CHANGES (CODE DEPLOYMENT, DATABASE, PROMOTIONS, SUPPORTING APPLICATIONS) 5 DATA GATHER / ROOT CAUSE ANALYSIS 6 ANALYZE ISSUE / ROOT CAUSE ANALYSIS / ISSUE COORDINATION AND HANDOFF 7 ANALYSIS OF TRANSACTIONAL CHALLENGES (GAPS / OFFSETS) 8 DATA MANIPULATION (GAPS / OFFSETS) 9 COORDINATION AND DISCUSSION EST RESOURCES (TIER3/ TIER1 / RELEASE MANAGEMENT / VENDORS) 10 CREATION OF DOCUMENTATION AND SELF-SERVICE JOBS FOR HAND OFF TO TIER 1 11 CREATION OF BIG FIX JOB FOR UTILIZATION IN TRIAGE OR UPDATES 12 PROACTIVE IDENTIFICATION OF ISSUES - IDENTIFY ISSUES SHOWN IN LOGS / MONITORING IDENTIFY IMPACT 13 AND PROVIDE POTENTIAL FIX OR HAND OFF TO TIER 3 14 CREATION OF POS ALERTS / DASHBOARDS (GRAFANA) 15 NEW STORES / NEW REGIONS (IE HK / MX / CAN) Thanks & Regards, Khushboo [email protected] Ph: 609-791-0074 Ext 115 Keywords: message queue database information technology |
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Thu Aug 10 18:05:00 UTC 2023 |