| Senior Project Manager CCaaS : : ONSITE in Wilmington MA at Wilmington, Delaware, USA |
| Email: [email protected] |
| Senior Project Manager CCaaS Long term contract (9 months to start) MUST be local and work ONSITE in Wilmington MA USC/GC 3 interviews (video and on site) (hence must be local) Please use this exactly as is and fill in line by line (if anything is missing I will not consider the candidate) Most current resume Drivers license with current address and expiration date if the home address isnt on the DL, I wont accept Full legal name: Address: Phone number (no google voice or any form of 3rd party calling system, must be their own personal mobile number): Email address: Citizen/visa status: Availability to interview: Availability to start: Linkedin.com profile (if they do not have one, say so): Hourly rate: This role will be reporting into IT PMO Experience managing an end-to-end CCaaS implementation including stakeholder management, project scope, product enhancements, change control processes, and risk mitigation plans. 8+ years Experience in CCaaS delivery/deployment, Contact Centers, or similar industry Experience working within a formal software development life cycle (SDLC) Experience with integrations and integration platforms (e.g. MuleSoft) Experience evaluating call center systems and working through a formal process to select systems and vendors based on company needs Contact center network, ACD/IVR, dialer, workforce management, software or other solution operations or technical experience Experience with Lifesize and Serenova, Five Nine and Talkdesk will be a plus. Thanks & Regards, Varchasva Sharma / Technical Recruiter Email: [email protected] Connect @ Linkedin DKMRBH Inc. 1201 N Orange ST, Suite#7284, Wilmington DE 19801 Web: http://dkmrbh.com/ DKMRBH Inc. @ Linkedin Keywords: information technology green card Delaware Massachusetts |
| [email protected] View all |
| Thu Aug 10 23:38:00 UTC 2023 |