| :Digital Product Manager at Remote, Remote, USA |
| Email: [email protected] |
| RE::Digital Product Manager Client::Santander Bank Reason for Opening: expand team Location: Dorchester, MA ( 2 Days A Week ONSITE) Digital Technical Lead x 4 Workstream roles 1. Public Site On-boarding 2. Customer Account Servicing 3. Payments 4. Security SBNA is undertaking a bold digital transformation. The Digital Technical Lead is responsible for collaborating with their respective Product Manager to design and deliver the vision and customer experience for the Bank's Digital customers. either 1. Public Website Customer Onboarding 2.Customer Account Servicing 3. Payments or 4. Security. This highly technical role is responsible for understanding influencing and enabling the business strategy by deploying the relevant digital technologies. The role is accountable as the single point of contact for their Digital workstream with specific focus on Mobile and Online capabilities across Sales and Service. Delivering and maintaining capabilities to enhance customer experience and satisfaction is key. The role requires partnership between the business leadership team local Technology teams corporate development teams and vendors for product integrations. The position acts as lynch pin between the business Product Manager development teams and integration/deployment teams driving delivery decision making and navigating risks and issues. The successful candidate will be a highly motivated responsive and results orientated individual with exceptional technical skills relationship development communication skills strong project financial and management experience. Responsibility Statement bull Accountable for a Digital technology workstream delivering features and capabilities across Web and Mobile bull Act as a single point of contact within Technology for the Digital workstream Co-ordinating activity between development integration testing and deployment teams bull Fosters strong relationships with Digital Product Managers and Owners to promote customer satisfaction and growth. Aligns with collaborates and influences business and IT leaders. bull Manages the Roadmap and backlog for implementing new features for the Digital Platform. bull Accountable for all appropriate risk and security measures for the Digital Channels workstream bull Manages a roadmap to address technology debt and obsolescence Core Requirements: bull 10 years of experience bull Extensive technical background in banking or financial servicing technical degree extensive experience working cross functionally with technoloy and business partners. bull Proven experience of owning defining and evolving a Digital technical stack definition to support Digital capabilities in the Financial Services or regulated space. bull Demonstrated knowledge of the latest Digital technology innovations bull Demonstrated relationship management and leadership skills with a superior ability to make things happen through the use of influence and negotiation with all levels of management bull Strong IT Project/Program Management experience in evolving an organization from Waterfall to Agile bull Strong reporting decision making analytical and problem solving skills bull Highly flexible and able to quickly adapt to changing priorities and ambiguity bull Highly organized self-motivated customer oriented and able to work independently as well as within a team bull Knowledge of secure coding standards and testing techniques. bull Experience evolving the use of Testing Automation tools such as Selenium and Perfecto bull Understanding of API definition development and integration experience of leveraging solutions such as API Connect Apigee Mulesoft Springboot bull Proven experience evolving the use of continuous delivery and integration techniques using tools such as Figma Confluence JIRA Jenkins bull Evidence of vendor management skills. Familiarity with integrating vendor solutions in Digital space such as Threatmetrix BioCatch Zelle Billpay and payments capabilities bull Experience in delivering technology solutions such as PaaS SaaS and Cloud solutions with an understanding of the impact on General IT Controls and Standards Nice-to-Have: - Bilingual Spanish/English always a plus but is not required. Keywords: information technology Colorado Massachusetts |
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| Fri Aug 11 00:55:00 UTC 2023 |