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Avaya Voice Engineer L2 - Lakewood, WA 98499 (Onsite) at Lakewood, New York, USA
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Francis,

S2S Soft

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Job title: Avaya Voice Engineer L2

Location: 11315 Bridgeport Way Southwest First Floor, Lakewood, WA 98499 (Onsite)

Job Description:

Excellent Communication Skills

Avaya L2 skills preferred

5+ years experience in handling Avaya & Nortel Communication Infrastructure including Media Servers, Modular Messaging, CMS, Media Gateways etc.

8+ years of total Network Voice experience required, preferably Legacy

Previous onsite experience preferred

Understanding of the following product categories: SIP Proxy Server, Session, Border Controller

Protocol experience including H.323, MEGACO, MGCP, SIP

Hands-on experience in troubleshooting and implementing PBX features, Call Center Feature

Skills on Voice administration, Voice Mail, ISDN PRI's, VoIP, TDM etc

Basic knowledge of Firewalls, QoS, NAT, VLAN, DNS, routing, IP addressing

Familiarity with basic Networking like router, switches

Experience with call recording technology preferred.

Avaya ACSA, ACSS Certifications preferred, Nortel.

Problem & Incident Management experience

Keywords: Washington
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Fri Aug 11 19:19:00 UTC 2023

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Location: Bridgeport, Washington