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Service Now Discovery Expert _Alpharetta, GA at Alpharetta, Georgia, USA
Email: [email protected]
Oorwin Email

Hi,

Hope you are doing good.

This is Suma from Softcom System,

We have below urgent requirements. Please find the below JD and share your interest,

Role: Service Now Discovery Expert

Location: Alpharetta, GA

Duration: Long Term

Onsite Day 1 - 2 Days in a week

Required Skills:

The firm requires  ServiceNow discovery resource. The ServiceNow Discovery Resource is responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods.  This person is primarily responsible for configuring and  implementing the automated CMDB population and reconciliation processes for the cloud program, but will also provide support for other ITSM process integration impacted by this new CI class.

Primary Duties and Responsibilities:

Enable tracking of cloud/virtual inventory

Manages and improves ServiceNow Discovery and ServiceNow Services Mapping for cloud/on-prem inventory

Provides governance to ensure the integrity of the Configuration Management Database

Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements

Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives

Build and support integrations with data sources other than ServiceNow Discovery

Setup and administration of MID servers if needed

Add/update/remove Discovery credentials

Create/update/remove Discovery ranges and schedules

Monitor CMDB health and resolve conflicts between data sources.  Interpret Discovery logs and data to diagnose issues.

Define identification and reconciliation rules

Create/update/remove identification and reconciliation rules

Produces management information, including KPIs and status reports, with an operational and a management focus

Please send below details for submission

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(5 Time slots for Next 3 Business Days):

Employer Details:

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Keywords: continuous integration materials management information technology Georgia Idaho
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Sat Aug 12 06:50:00 UTC 2023

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Location: Alpharetta, Georgia