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Urgent Opening for Power Curve Consultant at Remote at Remote, Remote, USA
Email: [email protected]
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Hi,

Greetings From Ampstek !!

We are a Global staffing firm and we are Tier 1 vendor for all requirements and we can close positions immediately. 

Please review our job opening below and kindly send us the updated resume ASAP along with the details of consultants;

Please add [email protected]
 in your distribution list

JOB TITLE : 
Power Curve Consultant

LOCATION: 
Remote

Duration:12+ Months

Description

Must Have Skills (Top 3 technical skills only):

Strong English communication and interpersonal skills

1-3 years of experience in a Cloud Platform Support role

Industry Certification in MS Power a plus

Nice to have skills:

Experience in Agile methodology

Experience in applying OCR, NLP, AI/ML, etc. capabilities to enhance business process and performance

Experience in other RPA solutions (UiPath)

Experience in working in Financial Services

Detailed Job Description:

Provide Triage support in the event of users reporting automation failures.

Ability to diagnose and address automation issues based on severity levels.

Report, track and address automation issues in ServiceNow as part of incident management.

Deploy new versions of updated software and enhanced automations in alignment with clients release strategy across all environments.

Initiate and approve access requests and user provisioning.

Manage change management process for production deployments (provide review/signoffs).

Own daily RFB (Ready for Business) checkouts and send notifications to BU Tech teams.

Review upcoming changes/release notes for business impacts.

Documents and maintains the process and procedures.

Support Automation CoE in ensuring periodic health checks and utilize established escalation paths across the platform and Application support teams.

Manage inventory by updating information on developed automations, reviewing the catalog to identify impacts on automations resulting from changes to underlying source systems, changing the status of retired automations.

Interface with other L3 support teams for platform escalations.

Maintain and manage persona-based training content.

Minimum years of experience: 8-10 years

Certifications Needed: No

Top 3 responsibilities you would expect the Subcon to shoulder and execute:

Strong English communication and interpersonal skills

1-3 years of experience in a Cloud Platform Support role

Industry Certification in MS Power a plus

Thanks & Regards

Maya

Team Lead (Recruitment)

Ampstek- Global IT Partner

103 Carnegie Center Drive, 

Suite 300, Princeton, NJ 08540.

Email: [email protected]

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103 Carnegie Center Drive,
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Suite 300,
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Princeton, NJ 08540

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Sat Aug 12 17:37:00 UTC 2023

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