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Network Architect IVR technology CISCO CVP at Cisco, Illinois, USA
Email: [email protected]
From:

Ajay Reddy,

ITech US Inc.

[email protected]

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Hello,

Hope you are doing well today! My name is Ajay Reddy, and I am a senior recruiter working with ITech US Inc. If you are currently looking for new opportunities. I have an exciting opportunity with one of our clients in Lake Mary, Florida. Please let me know if you are interested. Below are the job details for your review.

Role: Network Architect IVR technology CISCO CVP

Location: NJ onsite

Duration: Long term contract

Job Description:

Voice IVR development experience,

Specifically, Cisco CVP Studio Development

Experience with IVR / VUI design and development

Gather requirements and design complete contact center solutions for Cisco Voice Portal (CVP), Unified Contact Center Enterprise (UCCE), Packaged Contact Center Enterprise (PCCE) and Unified Contact Center Express (UCCX)

Provide directions to a technical team to ensure consistency and interoperability between solution components.

Discuss, design, and configure contact center call flows and complex self-service IVR applications.

Provide written documentation for application requirements, designs & as built.

Must be a team player, willing to learn new technologies and be flexible to work outside of regular business hours.

Preferred Qualifications

Cisco Certifications are preferred.

Experience with Cisco UCCE/PCCE/CVP and UCCX

Experience with UCCE options such as Cisco's Outbound Option

Experience performing Cisco UCCE Script Design and Deployment

Experience with diagramming tools like MATLAB, LabView, etc.

Familiarity with Eclipse IDE

Familiarity with Web Development

Familiarity and exposure to Report Customization with CUIC, Exony, Aceyus

Familiarity and exposure to any Cisco 3rd party products (i.e., Calabrio, eGain, Nice, Nuance, etc.)

Keywords: access management rlang New Jersey
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Tue Aug 15 00:56:00 UTC 2023

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