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ServiceNow Developer/Administrator || Tallahassee, FL at Tallahassee, Florida, USA
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Position: ServiceNow
Developer/Administrator

Location:

Tallahassee, FL

Primary Job Duties and
Tasks

The role is for
a consultant as a key member of the team supporting ServiceNow Administration
and Development for the DCF Modernization Projects. The Consultant will
support the Enterprise Administration team to develop and enhance the
ServiceNow platform. This candidate needs to be hands-on with the ability to
work independently and customize/enhance the ServiceNow solution.

Understands
technical and functional design requirements for ServiceNow with the key
ability to convert business requirements into technical solutions

You will perform day-to-day support and maintenance,
develop solutions in ServiceNow and coordinate support and development
efforts

General
support, administration, and maintenance of ServiceNow platform and
associated applications; including platform upgrades.

Work closely
with team to build requested items and tasks using workflows to manage processes
from the customer to the fulfillment teams

Working
closely with team, configure and improve core and custom applications

Work directly
with end users to resolve support issues within ServiceNow

Develop
systems integrations and process automation

Create and
configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs
including advanced scripting of each

Create and
configure Notifications, UI pages, UI Macros, Script Includes, Formatters,
etc. in ServiceNow

Configuring and managing Discovery and Orchestration

Load,
manipulate and maintain data between ServiceNow and other systems

Integrate
various enterprise platforms with ServiceNow

Enhance
ServiceNow reporting and dashboard capabilities

Support
troubleshooting of issues in non-Dev instances

Provide
day to day technical administration that may include working on platform
upgrades/functional updates, analyze log files, configure file changes,
update installation and configuration documents, perform validation/testing
and perform technical issue/problem resolution

Configure
and enhance core application including, but not limited to, Service Catalog,
Service Portal, Knowledge Base, Management, Project & Portfolio, and
Reporting/Dashboards, Now Mobile, etc.

Support
implemented and proposed solutions on the ServiceNow platform

Load,
manipulate, and maintain data between ServiceNow and other systems

Participate in deployment of features and any ServiceNow releases

Develop according
to ServiceNow best practices with focus on system sustainability and
performance.

2.1.
Specific Knowledge, Skills and Abilities (KSAs)

1. Bachelors degree in
Computer Science, Engineering or related field preferred

2.
5+ years of ServiceNow experience with diverse
hands-on work experience administering in core platform support and
development activities

3.
Familiar with Service Oriented architecture and web
services integration (SOAP, WSDL, REST)

4. Experience with
JavaScript, XML, HTML

5. Familiar with O
KTA,
LDAP, MS Active Directory, ADFS

6. Integration (interfacing)
of enterprise software systems

7. Experience creating
ServiceNow update sets, promoting and testing through multiple instances and
into production

8. Ability to effectively
prioritize and execute tasks in a fast paced, high velocity, environment;
ability to stay focused on responsibilities, meet deadlines and manage
competing priorities under pressure.

Thanks
& Regards

Mohd Saif
Khan

Recruitment 
Manager

Direct : 814-651-6955

[email protected]
 || 
www.signinsol.com

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Tue Aug 15 20:50:00 UTC 2023

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Location: Tallahassee, Florida