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IT PROJECT MANAGER - New York HYBRID at York, New York, USA
Email: [email protected]
From:

Jyoti,

kpg99

[email protected]

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POSITION    ---  IT Project Manager   

VISA             ---- NOH1B

LOCATION 
----- 
New York HYBRID LOCAL ONLY

NO VISA PREFERENCE

FRIDAY EVENINGS AND SOME SATURDAY MORNINGS REQUIRED

4-month contract to hire

Accepting Candidates

The candidate will work Friday evenings after business hours and some Saturday mornings. Please

 put at the top of the resume when the

 last Friday and Saturday that this person worked and where.

4 month contract (Likely extension, can extend up to 1.5 years)

Hybrid

IT Project Manager - Genesys Call Center Alpharetta - Job Description

About the Position

Seeking an IT project manager with Genesys Call Center experience to focus on the deployment of network switches to support the legacy Avaya Call Center migration to the new Genesys platform in the Cloud. Candidate

 should have strong experience with either Genesys of VoIP

 technology implementations. The Project Manager will be responsible for leading the installation of new Cisco switches and other associated network equipment at the Morgan Stanley Data Centers throughout North America. The candidate will be responsible for working with network engineers and operations teams to understand technical requirements and scope. Candidate will lead the implementation, installation of hardware. Also, lead the weekend cutover events and coordinate test

 and turn up of infrastructure

. This is not a PMO role. This is a technical delivery role. The candidate will be leading the project, not reporting on the project. The candidate will work Friday evenings after business hours and some Saturday mornings.

About You

A confident and articulate self-starter

A team player with a high level of commitment and enthusiasm

Able to work in a high-pressure environment while juggling multiple tasks

Has excellent attention to detail and organizational skills

Demonstrate time management, ability to prioritize tasks and to meet deadlines across multiple projects

Possess strong interpersonal skills and able to communicate at all levels and influence others

Display strong leadership skills, with a proven track record of leading projects at times of change

Experience with working Friday evenings and some Saturday morning

Requirements:

10-12 years of technology project management experience

Experience with Call Center / Gene sys Call Center rollouts

Experience with Cisco hardware and understands how to partner with vendors for installation

Experience with project lifecycle of network integrations, infrastructure build, data center builds

Plan, coordinate, implement, and track deliverables related to the request

Manage delivery across internal teams and third-party contractors/ consultants

Gather technology requirements and partner with engineering and operations for high level design

Coordinate deployment resources including Smart Hands

Manage Hardware deliveries, with vendors, including staging

Create and Manage the Technology Change Management tickets

Develop, track and coordinate circuit installations and scheduled

Provide weekly status reports both internally and externally, as required

Schedule UAT testers and BAU signoffs

Proficient in Microsoft Word, PowerPoint, SharePoint, Visio, and Project

Strong Excel, Sharepoint, MS project, ServiceNow Skills

Skills Desired:

 Bachelors

 Degree +

Must have knowledge of Cisco and Arista hardware

Must have experience within financial services / consulting

Circuit implementation / testing / turn-up

Office / Campus builds

Keywords: information technology microsoft
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Wed Aug 16 02:37:00 UTC 2023

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