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Salesforce Support Lead | Remote at Remote, Remote, USA
Email: [email protected]
From:

Vinod Katkam,

Agile enterprises Solutions

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UPS/Tech Mahindra

Role: Salesforce Support Lead

Service cloud Certification Mandatory.

Remote
Service cloud configuration and customization experience with
case management, email to case, web to case ,Knowledge management  and CTI implementations and deployment process
Should have customization and integration experience in
apex, LWC and SOQL, platform events, APIs
Should have  Good communication skills and accountable towards the work
Must Have - Salesforce Service cloud support work experience
Good exposure to
LWC
Process improvements in support projects and automation opportunities

Service Cloud features : Email to case , Web to case , Chat to case and Phone case

Keywords:
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Wed Aug 16 18:49:00 UTC 2023

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