TECHNICAL BUSINESS ANALYST (8+ exp must) at Remote, Remote, USA |
Email: [email protected] |
From: Abhijith, Sligosoft [email protected] Reply to: [email protected] TECHNICAL BUSINESS ANALYST 24 months Albany,NY Job Description Description Systems Analyst and configuration lead for Charities applications including Char410, char 500 and FileNet application and E-payment applications including but not limited to REF E-pay, IPB E-pay and future SilverCar E-Pay application. Duties plan and perform IT system research and information gathering activities; review, document, and categorize current as-is state of the business process or function including creating flow charts and process models; identify and document the scope of business process changes or enhancements required by procedural changes or by changes to laws and statutes; develop plans for requirements and system design sessions, ensure that agency needs are properly documented, and proposed solutions are properly vetted with all stakeholders prior to being implemented. prioritize business process changes to maintain system functionality and efficiencies; communicate business process and system requirements to IT staff, program staff and stakeholders; develop test data scenarios and analyze the results; validate requirements throughout the business analysis process; review and write business system documentation; evaluate information gathered from multiple sources, reconcile conflicts, breakout into details and summarize into general information. monitor and manage a system to assist agency business owners resolve issues and work with technical resources on requests for new reports, changes to data displays and general functional tasks. monitor requests for system changes and assistance through a triage/governance process. document recurring issues to provide end users and internal Help Desk with FAQs to assist users and minimize support requirements. identify and make recommendations for updates/upgrades to current technologies and coordinate the release management process including training and user acceptance. assist stakeholders in creating business practices that enhance the user experience. provide reporting statistics and metrics to provide executives with information on program and project initiatives needed to manage their business processes A18 Mandatory Requirements Experience (8+ Years) Specializes in analyzing, designing and implementing information systems. Assesses the suitability of information systems in terms of their intended outcomes and liaises with end users, software vendors and programmers in order to achieve these outcomes. Uses analysis and design techniques to solve business problems using information technology. Serves as change agent, who identifies the organizational improvements needed, designs systems to implement those changes and trains and motivates others to use the systems. Requirements This is an 100% Onsite 84 Months of Experience working as a Business Analyst and creating Use Cases, running JAD Sessions, creating functional design documents, documenting as-is to be processes 72 Months of Experience in developing test scenarios, scripts, data, and reviewing test results for multiple applications, including registration systems 24 months of experience creating custom reports for business users and executives using OBIEE 18 Months of Experience recovering failed instances in Oracle BPM (Business Process Management) 18 months of experience modifying approval workflows in Oracle BPM (Business Process Management) 18 Months of Experience working in the public sector law firm 18 months of experience working with E-Payment applications 18 months of experience administering DocuSign including notification configuration 18 months of experience managing changes, issues and incidents in Quality Center and/or Service Now Masters Degree in Computer Science or related field Rsum Keywords: information technology New York |
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Thu Aug 17 22:07:00 UTC 2023 |