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Business Analyst - REMOTE with Prior State Experience at Remote, Remote, USA
Email: [email protected]
From:

Abhishek Garg,

USG Inc.

[email protected]

Reply to:   [email protected]

Hi,     

Hope you are doing well !!

We have an urgent Position with one of our Client. Let me know if you are interested in below mentioned position and share your updated resume and contact details to discuss further about the role..

Business Analyst

Remote

12 Month Contract

About the Role

The Business Analyst will support a cross-functional project teams focused on driving the end-to-end digital product lifecycle for features and products to improve the overall online experience of residents and businesses. The Business Analyst will support one or more teams by performing detailed requirements analysis, create and maintain relevant product/project documentation, and perform solution testing consistent with the goals and objectives of the Connecticut Digital Service. 

Experiences Required for This Role

Requirements Analysis At least 5 years of experience and use cases with the following:

   Evaluating business processes and user needs

   Anticipating requirements, uncovering areas for improvement, and developing and implementing solutions

   Effectively communicating your insights and plans to technical and non-technical audiences, including cross-functional team members, stakeholders, and management

   Prioritizing requirements based on product roadmap, business needs, and technical feasibility

   Ability to navigate complex stakeholder relationships, competing resources, and priorities

Requirements Documentation At least 3 years of experience and use cases with the following:

   Conducting meetings and presentations to share ideas and findings

   Documenting results of your requirements analysis in the format of user flows, system flows, system requirements, user stories, and user acceptance criteria 

   Gathering, documenting, and reporting critical information from meetings with various stakeholders

User Acceptance Testing At least 2 years of experience and use cases with the following:

   Ensuring solutions meet business needs and requirements

   Performing user acceptance testing

   Classifying and documenting defects 

Digital Platforms, Tools and Discipline At least 2 years of experience and use cases with the following:

   Working with enterprise scale digital platforms specializing in at least 3: Omni-channel service delivery, web content management, customer relationship management, identity and data integration

   Establishing continuous improvement/delivery pipeline to continually improve products post-launch based on customer research and feedback

   Using of productivity, communication and analysis tools to manage iterative delivery, such as JIRA/Confluence, Google Analytics, Git Repository, Microsoft Teams, Microsoft Office (Word, PowerPoint, Excel) 

   Staying up to date on the latest process and IT advancements to automate and modernize systems

Knowledge, Skills, and Ability

Business Analysis

   Exceptional analytical and conceptual thinking skills

   The ability to influence and determine acceptable solutions with stakeholders

   Advanced technical and documentation skills

   Fundamental analytical and conceptual thinking skills

   Reporting and presenting

   A track record of following through on commitments

   Excellent planning, organizational, and time management skills

   A history of leading and supporting successful projects

Performance in Complex Situations

   Communication and collaboration with state-wide partners

   Clearing challenges for team members

   Comfort in blazing a path through an ambiguous work environment

   Judgement fitting to the ever-changing environment

   Ability to juggle multiple project workstreams 

Service Design Team Building

   Supporting teammates skills and behaviours development and delivery

   A balance between strong domain expertise and flexibility

   Prioritization, organization, and triage in an independent environment

   Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment

   Ability to maintain strict confidentiality

   Judgement in dealing effectively and diplomatically with all levels of government staff

Preferred Skills & Qualifications

   A bachelors or masters degree in business or related field

   5 years of business analysis or a related field.

   2 years of user-Centered design

   2 years of user research and analytics 

   1 year of customer relationship management platforms such as Salesforce

   1 year of web content management platforms such as Sitecore

   1 year of cloud-based services and solutions such as Azure

Regards,

Abhishek Garg

|[email protected]

Keywords: information technology
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Fri Aug 18 02:52:00 UTC 2023

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