| Genesys Cyara Tester at Remote, Remote, USA |
| Email: [email protected] |
| From: Kavyasree, IT americas INC [email protected] Reply to: [email protected] Genesys Cyara Tester BGV must be initiated before onboarding 8 - 10 years of experience Remote Location Required Skills: 1. Genesys, Cyara, Automation 2. Contact Center background 3. Must have flexibility in learning new technology Job Description: Professional experience working in all phases of the Software Development life cycle in an Agile Environment. Experience in testing IVR, Genesys Admin, NICE, Telephony applications in compulsory. Experience in IVR Testing Tools CYARA Velocity, CYARA Virtual Agent and CYARA Cruncher. Functional Testcase and Test data preparation. Experience with Splunk queries and log validations. Experience in call routing and skill-based testing. Attention to details, strong work ethic and result orientation Excellent communication skills with ability to work independently and as part of a team. Proven experience identifying and managing risks. Flexibility to support and manage multiple projects/deadlines simultaneously. Ability to occasional work evening and weekend hours as required to support system deployments. Experience in testing any of the Conversational AI applications.(Preferred Voice BOT) is mandatory Hands-on experience on Text-to-speech augmentation. Hands on experience on SSML tags, Audio Augmentation Strong coding knowledge in Python. Experience in LUIS testing is a plus. Experience / Knowledge in Q &A Maker is nice to have Dialog Testing using Botium - Bot Emulator Keywords: artificial intelligence information technology |
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| Fri Aug 18 03:40:00 UTC 2023 |