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Immediate need Genesys Cloud IVR Architect in Richardson, TX 75082 at Richardson, Texas, USA
Email: [email protected]
From:

Shobhana Kulhade,

Sydata Inc

[email protected]

Reply to:   [email protected]

Immediate need
Genesys Cloud IVR Architect in Richardson, TX 75082

Genesys Cloud IVR Architect

Richardson, TX 75082

06 Months

Must Have Skills:

Genesys Cloud IVR Architect

Should have extensive knowledge of Genesys Cloud Contact Center Technology IVR architecture Genesys BOT Engine

Understand the business needs of the organization and work with customers to identify business technical requirements and Architect solutions meeting these requirements

Must be able to explain technical details of IVR and provide guidance to internal stakeholders o Provide solution consulting, technical design for Genesys cloud opportunities.

Detailed Job Description:

Should have extensive knowledge of Genesys Cloud / Contact Center Technology / IVR architecture / Genesys BOT Engine Understand the business needs of the organization and work with customers to identify business / technical requirements and Architect solutions meeting these requirements Must be able to explain technical details of IVR and provide guidance to internal stakeholders Provide solution consulting, technical design for Genesys cloud opportunities Experience with integrating Genesys Cloud with third-party systems Extensive knowledge and hands on experience in Java/J2EE technologies Experience of Web Services, backend integrations etc.

Strong leadership skills and stakeholder management skills Strong troubleshooting skills and ability to resolve complex issues

Minimum years of experience: >10 years

Top 3 responsibilities you would expect the Subcon to shoulder and execute:

o Experience with integrating Genesys Cloud with third party systems o Extensive knowledge and hands on experience in JavaJ2EE technologies o Experience of Web Services, backend integrations etc.

o Strong leadership skills and stakeholder management skills o Strong troubleshooting skills and ability to resolve complex issues o Should have extensive knowledge of Genesys Cloud Contact Center Technology IVR architecture Genesys BOT Engine o Understand the business needs of the organization and work with

Thanks & Regards:

Shobhana Kulhade Sr. IT Recruiter

Sydata Inc

Email: [email protected] 

6494 Weathers Place Suite#100 San Diego, California, 92121

Website:
www.sydatainc.com 

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Keywords: information technology Texas
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Fri Aug 18 23:09:00 UTC 2023

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