| Immediate need NOC Consultant - Day 1 Onsite in Bethpage, NY 11714 at Bethpage, New York, USA |
| Email: [email protected] |
| From: Shobhana Kulhade, Sydata Inc [email protected] Reply to: [email protected] Immediate need NOC Consultant - Day 1 Onsite in Bethpage, NY 11714 NOC Consultant - Day 1 Onsite Bethpage, NY 11714 06 Months Rate: $40/hr on C2C Important! - Shift timings: Thursday to Monday 3 p.m. to 11.30 p.m. EST hours. Performance Expectations What will this resource be doing Network Operations, Monitoring, Ticket Management. What outcome or deliverables are expected at the end of this assignment NOC Support. Technical Hiring Criteria (Must Haves) Top 3 Required skills: NOC experience on Cisco Router&Switches, Configuration, Troubleshooting, Monitoring, Ticket Management. Years of experience on each of the must have skills: 5+ years Any Certifications required: CCNA preferable. Must Have Skills Network alarm monitoring DHCP, TCPIP Cisco routers, switches Nice to have skills Remedy ticketing Cisco, Arris CMTS Cable modems WiFi Detailed Job Description 1.Perform basic network support including conducting daily administrative duties, supporting maintenances, perform monitoring of all network infrastructure. 2.Generally, perform troubleshooting and initial triage of issues with the potential of impacting 20,000 or more subscribers at any given time. 3.React quickly, efficiently and effectively to alarms received for supported infrastructure. 4.Responsible for tracking call volume into Altice primarily via the Remedy ticket tracking system. Must be able to monitor incoming tickets, with an eye for developing trends and identifying potential issues 5.Document system problems, escalate and take appropriate actions according to departmental procedures. Must ensure issues are updated hourly, which includes adding notes to the Outage Board, updating Remedy tickets, contacting Command CenterROC offices, and sending out notifications when Thanks & Regards: Shobhana Kulhade Sr. IT Recruiter Sydata Inc Email: [email protected] 6494 Weathers Place Suite#100 San Diego, California, 92121 Website: www.sydatainc.com Notice: This email contains confidential or proprietary information which may be legally privileged. It is intended only for the named recipient (s). If an addressing or transmission error has misdirected the email, please notify the author by replying to this message by "REMOVE" Keywords: information technology New York |
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| Mon Aug 21 23:15:00 UTC 2023 |