| Servicenow Engineer at Remote, Remote, USA |
| Email: [email protected] |
| From: Shraddha, Technocraft solutions [email protected] Reply to: [email protected] Hello, Hope you are doing good My name is Shraddha Shukla and I am a Talent Acquisition Specialist at Technocraft solution LLC. I am reaching out to you for an exciting job opportunity with one of our clients. Role: Servicenow Engineer Remote The Sr. Operations Engineer will serve as a key technical resource participating and providing oversight of the maintenance, support, and configuration of the ServiceNow Platform. Maintains a high level of fluency in ServiceNow design and operational principles. Works with key stakeholders to develop enterprise business solutions for our customers leveraging ITIL processes and best practices. Responsibilities: Expert level understanding of ServiceNow. The ServiceNow Operations Engineer is responsible for performing systems support activities (platform enhancements, platform engagements, etc.) and required participation in an on-call rotation (working incidents/requests) for support of systems outside of normal business hours. Follows documented procedures in the code migration process while ensuring service availability and general best practices are adhered to. Serve as Lead ServiceNow operations engineer responsible for implementing/using best practices as pertains to platform maintenance, stability, troubleshooting, upgrades, clone downs, etc. Ensure overall systems availability via good understanding of monitoring tools, thorough troubleshooting, code migration discipline and responsiveness in root cause analysis. Serves as a technical lead contributing to and directing the operational efforts of engagements such as clone downs, upgrades, vendor network upgrades, post incident reviews, platform monitoring and analysis, etc. Mandatory Skills Description: ServiceNow Certified System Administrator or other ServiceNow certification. CI/CD pipelines. Web Services Supervisory Experience Nice-to-Have Skills: ITIL ITSM Excellent Communication Skills Thanks and Regards, Shraddha Shukla Talent Acquisition Executive Email: [email protected] Linkedin- linkedin.com/in/shraddha-shukla-599a3212b www.technocraftsol.com | Technocraft Solutions LLC 3974 Brown Park Drive, Suite F Hilliard, Ohio-43026 Keywords: continuous integration continuous deployment access management |
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| Wed Aug 23 01:55:00 UTC 2023 |