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ServiceNow Engineer at Remote, Remote, USA
Email: [email protected]
Here is requirement

Role: ServiceNow Engineer

Remote

The Sr. Operations Engineer will serve as a key technical resource participating and providing oversight of the maintenance, support, and configuration of the ServiceNow Platform. Maintains
a high level of fluency in ServiceNow design and operational principles. Works with key stakeholders to develop enterprise business solutions for our customers leveraging ITIL processes and best practices.

Responsibilities:

Expert level understanding of ServiceNow.

The ServiceNow Operations Engineer is responsible for performing systems support activities (platform enhancements, platform engagements, etc.) and required participation in an on-call rotation (working incidents/requests) for support of systems outside of
normal business hours.

Follows documented procedures in the code migration process while ensuring service availability and general best practices are adhered to.

Serve as Lead ServiceNow operations engineer responsible for implementing/using best practices as pertains to platform maintenance, stability, troubleshooting, upgrades, clone downs, etc.

Ensure overall systems availability via good understanding of monitoring tools, thorough troubleshooting, code migration discipline and responsiveness in root cause analysis.

Serves as a technical lead contributing to and directing the operational efforts of engagements such as clone downs, upgrades, vendor network upgrades, post incident reviews, platform monitoring and analysis, etc.

Mandatory Skills Description:

ServiceNow Certified System Administrator or other ServiceNow certification.

CI/CD pipelines.

Web Services

Supervisory Experience

Nice-to-Have Skills:

ITIL

ITSM

Excellent Communication Skills

Thanks and Regards

Amit Kumar

Technical Recruiter

Technocraft Solutions LLC

Email:

[email protected]

www.technocraftsol.com

Linkedin ID:

linkedin.com/in/amit-kumar-upadhyay-b6826a151

Keywords: continuous integration continuous deployment Idaho
[email protected]
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Wed Aug 23 20:34:00 UTC 2023

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