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Looking for ServiceNow Data Administrator III_Hybrid at Remote, Remote, USA
Email: [email protected]
From:

SAM,

GITF

[email protected]

Reply to:   [email protected]

Requisition ID: 
11114-23

Estimated Duration: 
09/01/2023 - 05/30/2024

Requisition Name: 
Data Administrator III

Customer: 
DHS / OHA

3990 Fairview Industrial Dr SE   Salem,  Oregon    97305

Hybrid

Description

The Office of Information Services (OIS) is a shared service provider for the Oregon Health Authority (OHA) and Oregon Department of Human Services (ODHS). OIS provides the technology systems and services that support more than 18,000 OHA and ODHS agency staff at local offices and facilities around the state. These systems and services help the two agencies determine client service program eligibility; provide medical, housing, food, and job assistance; provide addiction, mental health, vocational, and rehabilitative services; protect children, seniors, and people with physical and/or developmental disabilities; process claims and benefits; manage provider licensing and state hospital facilities; and promote and protect the state public health.

Daily Working Hours: Part - Time and TBD with hiring manager 

Contract Duration: 09/01/2023 to 05/30/2024

Background:

The OIS Business Operations / Information Technology Asset Management team (ITAM) is implementing an IT Asset Management Tracking System.

Procuring and implementing an ITAM Tracking System will satisfy the following:

-Identify and resolve under-utilized IT assets;

-Manage loss and theft of IT assets;

-Mitigate legal liabilities relating to hardware and software management statutory requirements;

-Reduce loss of productivity;

-Reduce security risks.

The scope of the overall project includes:

-Implementation of the CA/Broadcom Asset Portfolio Manager (APM) hardware tracking tool to track all hardware and software purchases and related financial information.

-Implementation of a Request Management process using the CA Service Catalog.

WOC Scope:

OIS seeks an experienced Data Administrator III with expertise in CA/Broadcom Asset Portfolio Manager (APM) data administration.

As part of the rollout of the new ITAM system, a resource need was identified to assist the owner of the ITAM data repository. This role includes management and maintenance of database records and information such as: IT hardware, software licenses, financial data, ITAM related agreements and master data related to ODHS/OHA hardware and software assets. This role will be utilized to ensure data accuracy/cleanliness and integrity and support the ITAM Project effort by working side by side with OIS staff to complete data administration knowledge transfer. The selected key person needs not only strong CA/APM expertise but excellent communication / training / knowledge transfer skills.

The workload is expected to be part-time in nature and may fluctuate depending on the current status of the project. Therefore the resulting Work Order Contract timeline will extend beyond six months, but at no point will the work hours exceed 1040 total.

Tasks:

Contractors Key Person shall:

Maintain accountability for ITAM repository data quality and completeness.

Help establish and maintain ITAM data governance and related documentation.

Perform project related data onboarding activities.

Maintain horizontal alignment by interfacing with others that contribute to or help to maintain ITAM data.

Liaise with data stakeholders and other data stewards (or data source owners such as Microsoft Configuration Manager).

Address data-related risks and resolve data-related issues such as record duplication, invalid data, inaccurate data, inconsistencies, missing or incomplete data and aged or outdated data.

Support enforcement (of selected) data governance and controls.

Perform ongoing verification and audit of repository data.

Required skills and experience:

          Four+ years data quality management or similar data analysis experience

          In-depth knowledge and experience with data administration in a CA/Broadcom APM environment

          Working knowledge of CA Service Catalog

          Expertise in data quality management and governance concepts

          Strong ability to carry out assigned tasks independently with little supervision

          Significant attention to detail

          Excellent at performing multiple tasks at the same time without error

          Strong communication and interpersonal skills

          Facilitation skills with the ability to drive issues to closure

          Strong customer service skills

          Understanding of privacy concepts and considerations

          Proficiency in Microsoft Word, Excel, Access, Project, and Outlook

In addition, the ideal candidate will have skills and experience in:

          Broad knowledge of ITAM concepts and processes

          Familiar with IT software and hardware

          General ITAM tool knowledge and experience

          Proficiency in Microsoft Teams

Qualifications

 Type Category Qualification Description Competency Required   Skills Database Data Analysis   Proficient (4-6 Years) Yes  Skills Database Data Modeling   Proficient (4-6 Years) Yes  Skills Database Microsoft Access   Proficient (4-6 Years) No  Skills Others CA Service Catalog   Novice (1-3 Years) Yes  Skills Others CA/Broadcom APM   Proficient (4-6 Years) Yes  Skills Others Data Quality Management and Governance   Novice (1-3 Years) Yes  Skills Others Data Administration   Proficient (4-6 Years) Yes  Skills Others Communication skills both verbal and written   Proficient (4-6 Years) Yes  Skills Others Integration planning and strategy   Proficient (4-6 Years) No  Skills Others Learning ability   Proficient (4-6 Years) Yes  Skills Others Presentation skills   Novice (1-3 Years) No  Skills Others Project management   Novice (1-3 Years) No  Skills Others Team work   Proficient (4-6 Years) Yes  Skills Tools MicrosoftOffice   Proficient (4-6 Years) Yes

Thanks & Regards,

Sameer Kumar

Global IT Famil

Email:

[email protected] 

www.globalitfamily.com

Skype:

sameer.satapathy

LinkedIn :

https://www.linkedin.com/in/sameer-satapathy-10ab0318/
 (Open to connect in Linkedin)

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Keywords: information technology California Idaho
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Wed Aug 23 21:18:00 UTC 2023

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